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Key Responsibilities and Required Skills for Cash Management Officer

💰 $ - $

FinanceTreasuryBanking

🎯 Role Definition

The Cash Management Officer is responsible for the daily management and optimization of the company's cash resources, ensuring accurate bank account administration, timely payments and receipts processing, liquidity forecasting, bank relationship management, compliance with internal controls and regulatory requirements, and continuous improvement of treasury operations and payment workflows. This role supports operational cash needs, mitigates liquidity and operational risk, and provides transparent reporting to finance leadership.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Treasury Analyst / Junior Treasury Analyst
  • Accounts Receivable / Accounts Payable Specialist
  • Banking Operations or Payments Specialist

Advancement To:

  • Senior Cash/Treasury Officer
  • Treasury Manager / Head of Cash Management
  • Corporate Treasurer / Director of Treasury

Lateral Moves:

  • FP&A Analyst or Manager
  • Working Capital / Collections Manager
  • Banking Relationship Manager

Core Responsibilities

Primary Functions

  • Manage and maintain daily cash positions across all company bank accounts by consolidating balances, verifying bank statements and ensuring accurate end-of-day cash position reporting to treasury leadership.
  • Prepare, maintain and update short-term and rolling liquidity forecasts (daily/weekly/monthly), incorporating payables, receivables, payroll, tax payments and anticipated funding needs to ensure sufficient liquidity and minimize idle cash.
  • Execute and oversee domestic and international payment flows (ACH, wires, SEPA, SWIFT, Faster Payments), ensuring accurate setup, timely execution, and confirmation of high-value and routine transactions.
  • Reconcile intercompany and external bank accounts daily and monthly, investigate and resolve variances, stale items and unidentified receipts to maintain reconciliation SLAs and reduce outstanding reconciling items.
  • Operate and maintain treasury management systems (Kyriba, GTreasury, SAP Treasury, CashPro or equivalent), ensure bank connectivity (SWIFTNet, host-to-host) is live and troubleshoot payment exceptions and transmission issues.
  • Maintain banking signatory lists, account mandates, and bank account opening/closure processes, coordinating required documentation, resolutions and legal approvals with banks and internal stakeholders.
  • Implement and enforce internal controls over cash operations, payments, and treasury activities, including segregation of duties, dual approvals, daily reconciliations and exception handling procedures to meet audit requirements.
  • Monitor bank fees, service levels and account structures; negotiate pricing and service terms with banks to optimize cost of banking and cash concentration strategies.
  • Support short-term investment and cash placement activities by recommending suitable instruments (money market, commercial paper, term deposits) consistent with policy, liquidity needs and risk parameters, and executing placements where appropriate.
  • Coordinate foreign currency settlements, manage FX cash flows and support execution of hedging transactions with the treasury or risk team; ensure accurate FX posting and revaluation in ERP systems.
  • Oversee cash pooling, notional pooling and intercompany netting arrangements, ensuring accurate settlement, interest allocation and compliance with local regulations and transfer pricing considerations.
  • Process and manage high-volume receipting, lockbox and centralized collection solutions; reconcile incoming payments to invoices and liaise with AR teams to reduce DSO (days sales outstanding).
  • Investigate and resolve payment failures, returned items and fraud alerts; work closely with bank fraud teams and internal security to implement fraud detection and prevention measures.
  • Prepare and deliver daily, weekly and monthly treasury reports: cash position, liquidity forecast variances, bank reconciliations, banks’ exposure and key treasury KPIs for finance leadership and external audits.
  • Support month-end and year-end treasury close activities, deliver documentation for internal and external auditors, and implement audit recommendations and remediation plans promptly.
  • Maintain and update treasury policies, procedures and SOPs relating to cash management, payments, bank account management and operational risk, ensuring compliance with internal governance and regulatory requirements.
  • Liaise with accounting, tax and legal teams to ensure accurate cash accounting, compliance with tax withholding and reporting obligations, and appropriate documentation for cross-border cash movements.
  • Coordinate with ERP/IT teams to streamline payment workflows, implement straight-through-processing (STP), automate reconciliations, and participate in treasury system upgrades, patching and end-user testing.
  • Build and maintain robust relationships with bank relationship managers, payment vendors, and internal stakeholders (Accounts, FP&A, Procurement, Legal) to ensure seamless day-to-day treasury operations and timely resolution of issues.
  • Support cash management projects such as centralization of bank accounts, implementation of cash concentration structures, onboarding new bank partners, and rollout of payment factories to improve working capital efficiency.
  • Monitor regulatory changes, sanctions lists and KYC/AML requirements affecting bank accounts and cross-border payments; ensure timely updates to procedures and bank communications to maintain compliance.
  • Train and mentor junior treasury staff on cash management processes, system usage, reconciliations and controls to build team capability and ensure operational resilience.
  • Perform ad-hoc analysis and scenario modelling to support treasury decision-making, contingency planning, and to optimize use of external financing or internal cash resources for short-term funding needs.
  • Track and report on bank covenant compliance where relevant, providing supporting calculations and documentation and escalating covenant breaches or potential breaches proactively.

Secondary Functions

  • Assist in the preparation and delivery of quarterly and annual treasury risk reports for the risk committee and executive management.
  • Support intercompany financing initiatives, including setup of intercompany loan agreements and monitoring repayment schedules to ensure adherence to internal funding policies.
  • Participate in cross-functional initiatives to improve cash conversion cycle, including collaboration with procurement on payment terms and AR on collections strategies.
  • Evaluate new payment technologies, e-banking tools and fintech partnerships to improve speed, cost and security of payments and collections.
  • Provide backup support for emergency treasury coverage, participate in on-call rotations and ensure continuity of cash operations during business disruptions.

Required Skills & Competencies

Hard Skills (Technical)

  • Cash management and liquidity forecasting: demonstrated ability to build, maintain and explain daily and short-term liquidity models and cash flow forecasts.
  • Payments processing expertise: experience with domestic and cross-border payment rails (ACH, SEPA, SWIFT, wire systems) and payment operators.
  • Treasury management systems: hands-on experience with Kyriba, GTreasury, SAP Treasury, TMS or bank portals for payments, cash positioning and bank connectivity.
  • Bank reconciliation and accounting: strong knowledge of bank reconciliation processes, intercompany settlement mechanics and cash accounting treatments in ERP systems (SAP, Oracle, NetSuite).
  • Banking operations and account management: practical experience with account opening/closure, mandates, signatories, KYC, and bank fee optimization.
  • FX and hedging support: working knowledge of foreign exchange settlement processes, spot/forward transactions and the impact on cash positions.
  • Fraud prevention and controls: understanding of payment controls, fraud detection tools, sanctions screening and AML requirements.
  • Excel advanced: pivot tables, lookups, advanced formulas, Power Query and experience automating reconciliation tasks (VBA or macros a plus).
  • Data and reporting: ability to prepare actionable treasury reports and dashboards (Power BI, Tableau, or Excel-based reporting) and present liquidity KPIs.
  • ERP integration and APIs: familiarity with payment file formats, SWIFT MT/MX, SFTP/host-to-host connectivity, and basic understanding of API integrations for payments.
  • Regulatory and compliance awareness: knowledge of local and international regulations affecting payments, cross-border cash movements, and banking relationships.

Soft Skills

  • Strong attention to detail and accuracy in high-volume transactional environments.
  • Excellent communication and stakeholder management skills, able to explain complex treasury topics to non-financial partners.
  • Analytical mindset with ability to diagnose cash issues, perform root-cause analysis and implement corrective actions.
  • Time management and ability to prioritize in a fast-paced, deadline-driven environment (daily cutoffs, month-end pressures).
  • Problem solving and escalation discipline: proactive ownership to resolve payment exceptions and operational incidents.
  • Integrity and confidentiality when handling sensitive financial information and banking credentials.
  • Collaborative team player who can work cross-functionally and influence peers without direct authority.
  • Adaptability to changing processes, new systems and evolving regulatory requirements.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.

Preferred Education:

  • Master's degree in Finance/MBA, or professional qualifications such as ACCA, CIMA, CPA, CFA or certified treasury qualifications (e.g., ACT).
  • Specialized treasury or payments certifications are an advantage.

Relevant Fields of Study:

  • Finance
  • Accounting
  • Economics
  • Business Administration

Experience Requirements

Typical Experience Range: 2–5 years in treasury, cash management, banking operations, or payments processing for a mid-size to large corporate or financial institution.

Preferred: 3–7 years with demonstrated experience managing daily cash operations, treasury systems (Kyriba/SAP/GTreasury), bank connectivity/SWIFT, and cross-border payments; previous exposure to multinational treasury environments, cash pooling or centralized treasury operations preferred.

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