Key Responsibilities and Required Skills for E-Learning Analyst

🎯 Role Definition

An E-Learning Analyst is the analytical backbone of a modern learning and development department. You'll bridge the gap between educational content and measurable business outcomes by managing learning technologies, analyzing learner data, and providing actionable insights to enhance the effectiveness of our training programs. This role is pivotal in ensuring our corporate education initiatives are data-driven, engaging, and meticulously aligned with broader organizational goals. You are part-technologist, part-data scientist, and part-education strategist, driving continuous improvement in how our organization learns and grows.

📈 Career Progression

Typical Career Path

Entry Point From:

Instructional Coordinator or Training Coordinator
Junior Data Analyst or Business Analyst
HR Generalist or HRIS Specialist
IT Support Specialist with a focus on enterprise applications

Advancement To:

Senior E-Learning Analyst or Learning Data Scientist
Learning Management System (LMS) Manager or Administrator
Learning & Development Manager
Instructional Design Manager

Lateral Moves:

Instructional Designer
Business Intelligence Analyst
HRIS Analyst
Corporate Trainer

Core Responsibilities

Primary Functions

Administer, maintain, and provide expert-level support for the corporate Learning Management System (LMS), including managing user profiles, course catalogs, system configurations, and security roles.
Analyze complex learning data to identify key trends, measure the effectiveness of training programs, and assess learner engagement, knowledge acquisition, and performance impact.
Design, develop, and maintain insightful dashboards and reports using data visualization tools like Tableau or Power BI to communicate learning metrics and outcomes to stakeholders and leadership.
Act as the primary technical point of contact for troubleshooting and resolving user-facing issues related to the LMS, course content functionality, and system access.
Collaborate closely with Instructional Designers to test, deploy, and manage e-learning content, ensuring all modules (SCORM/xAPI) are fully compatible and functional within our learning ecosystem.
Manage the complete lifecycle of digital learning assets, from initial quality assurance testing and platform ingestion to strategic deployment, version control, and eventual archival.
Translate abstract business requirements from L&D leaders and stakeholders into precise technical specifications for new reports, system integrations, or platform enhancements.
Conduct regular, systematic audits of the LMS database and content library to ensure high levels of data integrity, security compliance, and accuracy of training records.
Evaluate, pilot, and recommend new learning technologies, authoring tools, and analytical platforms to continuously innovate and improve the learner experience and data capabilities.
Develop and implement robust data collection strategies to measure the direct impact of learning initiatives on key business performance indicators (KPIs) and ROI.
Generate and automate comprehensive reports on training compliance, mandatory certification tracking, and skill-gap analyses for various business units and regulatory bodies.
Partner effectively with IT and HRIS teams to manage and troubleshoot system integrations, ensuring seamless data flow between the LMS and other core enterprise systems like Workday or SAP.
Perform in-depth needs analysis by consulting with business leaders to understand performance gaps, define learning objectives, and recommend appropriate data-informed training solutions.
Stay relentlessly current with industry trends, emerging best practices, and new technologies in e-learning, learning analytics, instructional technology, and adult learning theory.

Secondary Functions

Support ad-hoc data requests and perform exploratory data analysis to uncover hidden insights into learner behavior and content effectiveness.
Contribute to the long-term strategic vision for the organization's learning technology stack and data analytics roadmap.
Collaborate with business units and project managers to translate complex data and learning needs into clear, actionable requirements for engineering and design teams.
Participate in sprint planning, daily stand-ups, and other agile ceremonies as a key member of the broader L&D or data team.
Document system processes, user guides, and standard operating procedures (SOPs) for LMS administration and reporting to ensure consistency and knowledge sharing.
Assist in the project management of new learning program rollouts or technology implementations, tracking milestones, risks, and deliverables.
Develop and manage feedback mechanisms, such as post-course surveys and assessments, to gather qualitative and quantitative data on learning effectiveness.

Required Skills & Competencies

Hard Skills (Technical)

LMS Administration: Deep expertise in administering enterprise Learning Management Systems (e.g., Cornerstone OnDemand, Docebo, Moodle, Canvas, SuccessFactors).
Data Visualization: Proficiency in creating dashboards and reports with tools like Tableau, Power BI, or Google Data Studio.
Advanced Excel: Mastery of Excel for data manipulation, including pivot tables, VLOOKUP/XLOOKUP, Power Query, and complex formulas.
E-Learning Standards: Strong understanding of content standards such as SCORM (1.2/2004) and xAPI (Tin Can API) for tracking and interoperability.
SQL: Foundational to intermediate SQL skills for querying databases directly and extracting custom datasets for analysis.
HRIS Knowledge: Familiarity with Human Resource Information Systems (e.g., Workday, Oracle, SAP) and data integration principles.
Instructional Design Principles: Knowledge of adult learning theories and instructional design models like ADDIE to provide context for data analysis.
Survey & Assessment Tools: Experience using tools like Qualtrics, SurveyMonkey, or Google Forms to create effective evaluation instruments.

Soft Skills

Analytical & Critical Thinking: The ability to dissect complex data, identify patterns, and draw logical, actionable conclusions.
Communication & Storytelling: Excellent written and verbal skills to translate technical findings into clear, compelling narratives for non-technical stakeholders.
Problem-Solving: A proactive and methodical approach to identifying, troubleshooting, and resolving technical and process-related issues.
Attention to Detail: Meticulous accuracy in data management, reporting, and system configuration is non-negotiable.
Stakeholder Management: The ability to build strong relationships, manage expectations, and collaborate effectively with diverse groups from IT to executive leadership.
Project Management: Strong organizational skills to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Education & Experience

Educational Background

Minimum Education:

Bachelor's Degree from an accredited institution.

Preferred Education:

Master's Degree in a relevant field.

Relevant Fields of Study:

Instructional Technology or Educational Technology
Data Analytics or Business Intelligence
Human Resources or Organizational Development
Information Systems or Computer Science
Education

Experience Requirements

Typical Experience Range:

2-5 years of direct experience in a learning technology, LMS administration, or learning analytics role.

Preferred:

Proven experience in a corporate Learning & Development environment with direct, hands-on responsibility for LMS administration (ideally Cornerstone, Docebo, or Workday Learning) and the creation of data dashboards in Tableau or Power BI.