Torchora
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E-learning Specialist

💰 $65,000 - $95,000

Human ResourcesEducationTraining & Development

🎯 Role Definition

As our E-learning Specialist, you will be the architect and builder of our digital learning ecosystem. You will apply cutting-edge principles of instructional design and adult learning theory to create high-quality, interactive e-learning modules, videos, and performance support tools. This role is a dynamic blend of creativity, technology, and project management, where you will own the entire lifecycle of e-learning projects—from initial needs analysis and storyboarding to development, deployment, and evaluation. You will be a key player in upskilling our global workforce and fostering a vibrant culture of continuous learning and development.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Instructional Design Coordinator
  • Training Coordinator
  • Corporate Trainer
  • Graphic Designer or Multimedia Specialist with a focus on education

Advancement To:

  • Senior E-learning Specialist / Senior Instructional Designer
  • Learning and Development Manager
  • LMS Manager / Learning Technology Manager
  • Curriculum Manager

Lateral Moves:

  • UX/UI Designer (with a focus on learning platforms)
  • Technical Writer
  • Change Management Specialist

Core Responsibilities

Primary Functions

  • Design, develop, and deploy innovative, engaging, and interactive e-learning courses, modules, and learning journeys using industry-standard authoring tools such as Articulate Storyline 360 and Adobe Captivate.
  • Collaborate closely with subject matter experts (SMEs) across various departments to identify learning needs, define clear learning objectives, and gather accurate, relevant content for course development.
  • Apply proven instructional design models (e.g., ADDIE, SAM) and adult learning principles to create pedagogically sound learning experiences that drive knowledge retention and tangible behavior change.
  • Create comprehensive design documents, storyboards, scripts, and prototypes to outline the structure, content, and interactivity of e-learning projects for stakeholder review and approval.
  • Develop and integrate a variety of multimedia elements, including custom graphics, audio narration, instructional videos, and interactive simulations, to enhance the learning experience and cater to diverse learning styles.
  • Administer, manage, and maintain the organization's Learning Management System (LMS), including uploading courses, managing user enrollments, configuring learning paths, and ensuring optimal system functionality.
  • Design and implement valid and reliable assessments, quizzes, and knowledge checks to measure learning effectiveness and learner competency against defined objectives.
  • Ensure all e-learning content is compliant with industry standards, such as SCORM and xAPI, for seamless integration and robust tracking within the LMS.
  • Rigorously test and troubleshoot e-learning modules across different browsers, devices, and platforms to guarantee a high-quality, error-free user experience for all learners.
  • Regularly review, update, and maintain the existing library of online courses to ensure content remains current, accurate, and relevant to the business's evolving needs.
  • Manage the full project lifecycle for multiple e-learning initiatives simultaneously, from scoping and planning through to delivery and evaluation, ensuring projects are completed on time and within budget.
  • Develop and maintain a suite of supporting training materials, including job aids, user guides, quick reference guides, and resource documents to supplement online learning and support performance.
  • Analyze learning metrics and generate insightful reports from the LMS to evaluate the impact and ROI of training programs, identify trends, and provide data-driven recommendations for future improvements.
  • Stay abreast of emerging trends, technologies, and best practices in the e-learning and instructional design fields, advocating for and piloting new tools and methodologies to drive innovation.
  • Champion accessibility standards (e.g., WCAG) in all course designs to ensure learning content is accessible to all employees, including those with disabilities.

Secondary Functions

  • Provide Tier 2 technical support and guidance to end-users and facilitators regarding the LMS and other learning technologies.
  • Assist in the conversion of existing instructor-led training (ILT) materials into effective and engaging blended or fully online learning formats.
  • Gather and analyze feedback from learners and stakeholders through surveys, focus groups, and usability tests to drive the continuous improvement of learning solutions.
  • Manage relationships with external vendors, freelancers, and content providers to supplement internal development capabilities and source specialized content.
  • Partner with the communications team to market and promote new learning opportunities and drive engagement with our training programs.

Required Skills & Competencies

Hard Skills (Technical)

  • Advanced proficiency with e-learning authoring tools, particularly Articulate Storyline 360, Rise 360, and Adobe Captivate.
  • Expert-level administration and configuration of Learning Management Systems (LMS) such as Cornerstone OnDemand, Docebo, Moodle, or equivalent platforms.
  • Deep understanding of instructional design theories and models (ADDIE, SAM, Bloom's Taxonomy, Gagne's Nine Events of Instruction).
  • Proficiency in multimedia development tools, including the Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, After Effects) for creating custom graphics and videos.
  • Thorough knowledge of e-learning standards and specifications, including SCORM (1.2, 2004), xAPI (Tin Can API), and cmi5.
  • Experience with video and audio editing software to produce high-quality narrative and instructional media.
  • Familiarity with web accessibility guidelines (WCAG 2.1) and designing for Section 508 compliance.
  • Strong project management skills, with experience using tools like Asana, Trello, or Jira.

Soft Skills

  • Exceptional written and verbal communication skills, with the ability to distill complex technical information into clear, concise, and engaging content.
  • Strong organizational skills, with a proven ability to manage multiple projects concurrently, meet deadlines, and adapt to changing priorities in a fast-paced environment.
  • High degree of creativity and innovation, with a passion for finding new and effective ways to engage learners and solve performance problems.
  • Excellent collaboration and stakeholder management skills, with the ability to effectively partner with Subject Matter Experts (SMEs), team members, and business leaders.
  • A meticulous eye for detail and commitment to quality, ensuring accuracy and polish in all aspects of content and course design.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's Degree in a relevant field.

Preferred Education:

  • Master's Degree or professional certification (e.g., CPTD, ATD Master Instructional Designer) is highly desirable.

Relevant Fields of Study:

  • Instructional Design
  • Educational Technology
  • Adult Learning
  • Human Resources Development
  • Communications

Experience Requirements

Typical Experience Range: 3-5 years of direct experience in an e-learning development or instructional design role.

Preferred:

  • A professional portfolio showcasing a range of e-learning projects (e.g., interactive modules, software simulations, instructional videos) is strongly preferred and may be requested during the interview process.
  • Experience working within a corporate, tech, or other fast-paced environment.
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