Key Responsibilities and Required Skills for Education Coordinator

🎯 Role Definition

Are you passionate about fostering growth and learning? We're on the hunt for a dynamic and meticulous Education Coordinator to be the backbone of our educational initiatives. In this pivotal role, you'll be the central point of contact for learners, instructors, and partners, ensuring the seamless delivery of our programs from conception to completion. You will orchestrate everything from curriculum development support and event logistics to participant engagement and program evaluation. If you thrive in a collaborative environment and excel at juggling multiple projects while maintaining a keen eye for detail, you could be the perfect fit to help us shape the future of our learning community.

📈 Career Progression

Typical Career Path

Entry Point From:

Program Assistant or Associate
Administrative Coordinator
Teacher or Instructional Aide
Corporate Training Assistant

Advancement To:

Education Program Manager
Director of Education
Curriculum Development Manager
Instructional Design Specialist

Lateral Moves:

Corporate Trainer
Community Outreach Manager
Volunteer Coordinator
Events Manager

Core Responsibilities

Primary Functions

Coordinate the comprehensive planning, development, and implementation of educational programs, workshops, and training sessions for diverse audiences, both virtual and in-person.
Develop, review, and update curriculum, instructional materials, training manuals, and learning resources to ensure alignment with educational standards and organizational goals.
Manage all logistical aspects of educational events, including scheduling, venue booking, catering, audiovisual equipment, material preparation, and technology setup.
Serve as the primary point of contact for students, participants, instructors, and external partners, providing timely, professional, and supportive communication.
Track, analyze, and report on key program metrics, including registration numbers, attendance, participant feedback, and learning outcomes, to inform continuous improvement.
Manage program budgets, process invoices, track expenditures, and prepare financial reports to ensure fiscal responsibility and resource optimization.
Recruit, onboard, and provide ongoing support and training for instructors, facilitators, volunteers, and guest speakers to ensure high-quality instruction.
Utilize and maintain the Learning Management System (LMS) to host course content, manage enrollments, track learner progress, and facilitate online discussions.
Collaborate with marketing and communications teams to create promotional materials and execute outreach campaigns for educational programs via social media, newsletters, and the web.
Ensure all educational programs and materials comply with relevant accreditation standards, institutional policies, and industry regulations.
Conduct formal and informal needs assessments and market research to identify gaps and opportunities for new educational programming.
Facilitate engaging training sessions and program orientations, demonstrating strong presentation and group management skills.
Develop and maintain strong, collaborative relationships with key stakeholders, including academic institutions, community organizations, and industry partners.
Oversee the entire participant lifecycle, from initial inquiry and application processing to registration, orientation, and program completion.
Provide administrative and programmatic advising to learners, guiding them on program requirements, course selection, and available resources.
Design and coordinate the evaluation process for all programs, collecting and synthesizing feedback from participants and instructors to drive program enhancements.
Prepare and distribute pre- and post-program communications and materials to ensure a seamless, engaging, and well-communicated learning experience.
Manage registration systems, process applications, and maintain accurate and confidential participant records within the organization's database or CRM.
Assist in grant writing and reporting for educational funding by providing essential program data, narrative content, and outcome documentation.
Resolve participant issues and concerns with empathy and professionalism, escalating complex problems to senior management when necessary.

Secondary Functions

Assist with general departmental administrative tasks, including scheduling meetings, preparing agendas, taking minutes, and maintaining office supplies.
Contribute to content creation for the organization's blog, social media channels, and newsletters related to educational initiatives and success stories.
Represent the organization at professional conferences, community fairs, and networking events to promote educational programs and build partnerships.
Participate in cross-departmental committees and strategic planning sessions to ensure educational goals are integrated with broader organizational objectives.

Required Skills & Competencies

Hard Skills (Technical)

Proficiency in Learning Management Systems (LMS) such as Canvas, Moodle, Blackboard, or TalentLMS.
Advanced competency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
Experience with project management software (e.g., Asana, Trello, Monday.com) for tracking tasks and timelines.
Familiarity with virtual meeting and webinar platforms (Zoom, Microsoft Teams, Webex).
Knowledge of student information systems (SIS) or customer relationship management (CRM) software (e.g., Salesforce, HubSpot).
Foundational knowledge of curriculum design and adult learning principles.
Experience with budget management, expense tracking, and basic financial reporting.
Skills in data collection, analysis, and reporting for program evaluation.
Competence in using online survey tools like SurveyMonkey, Google Forms, or Qualtrics.
Basic graphic design skills for creating promotional and instructional materials using tools like Canva or Adobe Spark.

Soft Skills

Exceptional written and verbal communication skills for clear and professional interaction with diverse stakeholders.
Superior organizational and time-management abilities, with a proven capacity to manage multiple priorities simultaneously.
Strong interpersonal skills with an aptitude for building and maintaining positive relationships.
Proactive problem-solving and critical-thinking capabilities.
Meticulous attention to detail and a commitment to accuracy.
High degree of adaptability and flexibility in a fast-paced environment.
Collaborative team player with a customer-service orientation.
Confident public speaking and presentation skills.
Self-motivated with the ability to work independently with minimal supervision.
Empathy and cultural competency when working with learners from various backgrounds.

Education & Experience

Educational Background

Minimum Education:

Bachelor's Degree

Preferred Education:

Master's Degree

Relevant Fields of Study:

Education
Communications
Public Administration
Non-Profit Management
Organizational Development

Experience Requirements

Typical Experience Range: 2-4 years of experience in program coordination, education, administration, or a related field.

Preferred: Direct experience coordinating educational or training programs within a non-profit, higher education, healthcare, or corporate setting is highly desirable.