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Key Responsibilities and Required Skills for an Employment Technician

💰 $48,000 - $72,000

Human ResourcesAdministrationRecruitmentPublic Sector

🎯 Role Definition

The Employment Technician serves as a vital cornerstone of the Human Resources department, providing critical administrative and technical support across the entire employee lifecycle. From attracting diverse talent and facilitating a seamless hiring process to maintaining immaculate personnel records and ensuring regulatory compliance, this position directly impacts organizational efficiency and employee satisfaction. You will act as a key point of contact for candidates, new hires, and current employees, providing clear guidance on recruitment procedures, benefits, and foundational HR policies. This role is perfect for a highly organized and discreet individual who thrives on process and takes pride in supporting the people who drive our organization's success.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Human Resources Assistant
  • Recruiting Coordinator
  • Senior Administrative Assistant

Advancement To:

  • HR Analyst / Personnel Analyst
  • Recruiter / Talent Acquisition Specialist
  • HR Generalist

Lateral Moves:

  • Payroll Technician
  • Benefits Technician

Core Responsibilities

Primary Functions

  • Manage the end-to-end recruitment and selection process for a variety of job classifications, from posting vacancies to coordinating final offers.
  • Meticulously review, process, and verify employment applications for completeness, accuracy, and compliance with minimum qualifications.
  • Develop, administer, and score a range of employment examinations, including written tests, performance assessments, and interviews, to identify qualified candidates.
  • Establish, maintain, and certify eligibility lists based on examination results, ensuring adherence to merit system principles and civil service rules.
  • Coordinate and schedule complex interview panels and selection activities, serving as the logistical point person for both hiring managers and candidates.
  • Conduct comprehensive pre-employment background investigations, including reference checks, criminal history reviews, and verification of education and certifications.
  • Prepare and extend conditional and final job offers, meticulously tracking all pre-employment contingencies to ensure a smooth and compliant hiring process.
  • Facilitate new employee orientation and onboarding sessions, preparing materials and presenting information on company policies, benefits, and culture.
  • Maintain and update confidential employee personnel records, both in our Human Resources Information System (HRIS) and physical files, with a high degree of accuracy.
  • Process a wide variety of complex personnel transactions, including new hires, promotions, transfers, salary adjustments, and separations, ensuring proper documentation and authorization.
  • Serve as a primary point of contact for employees, supervisors, and the general public, providing clear information and guidance on recruitment procedures, policies, and benefits.
  • Interpret and apply personnel rules, regulations, collective bargaining agreements, and federal/state employment laws to daily activities and inquiries.
  • Assist employees with benefits enrollment, changes, and inquiries during open enrollment periods and for qualifying life events.
  • Prepare, audit, and process payroll documentation and personnel action forms to ensure timely and accurate compensation for all employees.
  • Respond to and process verification of employment requests in a timely manner while adhering to strict confidentiality and privacy policies.
  • Support the classification and compensation function by gathering job analysis data, preparing preliminary documents, and assisting in salary surveys.
  • Generate and compile a variety of standard and ad-hoc reports from the HRIS and other databases to support departmental metrics and data-driven decisions.

Secondary Functions

  • Assist in the development, review, and revision of job descriptions and classification specifications to ensure they accurately reflect current roles and responsibilities.
  • Represent the organization at job fairs, college recruitment events, and community outreach functions to build a strong talent pipeline.
  • Participate in and contribute to special HR projects, such as HRIS upgrades, policy updates, wellness initiatives, or process improvement task forces.
  • Provide administrative support for employee training and development programs, including scheduling, logistics, and tracking attendance.
  • Support ad-hoc data requests and exploratory data analysis to identify trends in recruitment, retention, and other HR metrics.
  • Contribute to the organization's data strategy and roadmap by ensuring data integrity and suggesting system improvements.
  • Collaborate with business units to translate data needs into engineering requirements for reporting and analytics.
  • Participate in sprint planning and agile ceremonies within the data engineering team for HR-related projects.

Required Skills & Competencies

Hard Skills (Technical)

  • HRIS/ATS Proficiency: Hands-on experience with Human Resources Information Systems (e.g., PeopleSoft, Workday) and Applicant Tracking Systems (e.g., NeoGov, Taleo, Greenhouse).
  • Data Management: High-level data entry skills with a proven ability to manage and maintain accurate and confidential databases and personnel files.
  • MS Office Suite: Advanced proficiency in Microsoft Office, particularly Excel for data tracking/reporting, Word for correspondence, and Outlook for scheduling.
  • Employment Law Knowledge: Strong working knowledge of federal, state, and local employment laws and regulations (e.g., EEO, FMLA, ADA, FLSA).
  • Recruitment Tools: Experience posting and managing jobs on various platforms, including professional networks like LinkedIn, job boards, and government sites.
  • Reporting & Analytics: Ability to generate, compile, and analyze standard and custom reports to provide insights into HR activities.

Soft Skills

  • Attention to Detail: Exceptional thoroughness and accuracy when processing documents, maintaining records, and communicating information.
  • Confidentiality & Discretion: Proven ability to handle sensitive and confidential information with the utmost professionalism and integrity.
  • Communication Skills: Excellent written and verbal communication skills, with the ability to clearly explain complex procedures and policies to a diverse audience.
  • Organizational & Time Management: Superior ability to prioritize a high volume of tasks, manage competing deadlines, and work effectively in a fast-paced environment.
  • Interpersonal Skills: Strong customer service orientation and the ability to build positive, professional relationships with candidates, employees, and managers.
  • Problem-Solving: Resourceful and analytical approach to identifying issues, evaluating options, and implementing effective solutions.

Education & Experience

Educational Background

Minimum Education:

An Associate's degree or a high school diploma combined with a significant, equivalent combination of relevant experience and/or specialized training.

Preferred Education:

A Bachelor's degree from an accredited four-year college or university.

Relevant Fields of Study:

  • Human Resources Management
  • Business Administration
  • Public Administration

Experience Requirements

Typical Experience Range:

2-4 years of increasingly responsible technical or administrative experience within a Human Resources department, with a focus on recruitment, selection, and personnel records management.

Preferred:

Experience working in a public sector, government agency, or unionized environment is highly desirable. Certification such as a PHR or SHRM-CP is a plus.

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