Key Responsibilities and Required Skills for an Enrichment Coordinator

🎯 Role Definition

As an Enrichment Coordinator, you are the creative force and logistical expert behind a vibrant and impactful activities program. You will be responsible for the entire lifecycle of enrichment programming—from conception and development to execution and evaluation. This role requires a passion for fostering personal growth and community connection, whether working with students, seniors, or other community members. You will be instrumental in creating a positive, safe, and stimulating environment that encourages participation, learning, and well-being. Success in this position means delivering a consistently high-quality, diverse, and engaging calendar of events that meets the evolving needs and interests of our participants.

📈 Career Progression

Typical Career Path

Entry Point From:

Program Assistant or Activity Leader
Teacher or Paraprofessional
Camp Director or Counselor
Volunteer Coordinator

Advancement To:

Program Manager or Director
Director of Student/Resident Life
Community Outreach Director
Youth Development Director

Lateral Moves:

Events Coordinator or Manager
Volunteer Manager
Corporate Training Coordinator
Case Manager

Core Responsibilities

Primary Functions

Design, develop, and implement a comprehensive and innovative calendar of enrichment programs, workshops, and events that cater to the developmental, educational, social, and recreational needs of the target population.
Plan and coordinate all logistical aspects of programs, including scheduling facilities, arranging transportation, managing equipment, and booking external instructors or vendors.
Develop and manage the annual enrichment program budget, ensuring accurate tracking of all expenditures, adherence to financial constraints, and cost-effective procurement of supplies and services.
Actively recruit, onboard, train, and supervise a team of part-time staff, instructors, and volunteers, providing ongoing guidance, feedback, and support to ensure high-quality program delivery.
Cultivate and maintain strong, collaborative relationships with community partners, local businesses, schools, and vendors to enhance program offerings and expand community resources.
Create and distribute compelling marketing and communication materials, including newsletters, flyers, social media updates, and website content, to effectively promote programs and drive participation.
Establish and oversee a streamlined registration and enrollment process, maintaining meticulous and confidential records of participant data, attendance, and emergency contact information.
Proactively ensure a safe, welcoming, and inclusive environment for all participants and staff, consistently enforcing organizational policies, safety protocols, and emergency procedures.
Regularly evaluate the effectiveness and impact of programs through participant surveys, feedback sessions, direct observation, and data analysis, using the findings to drive continuous improvement.
Serve as the primary point of contact for participants and their families, maintaining open and professional lines of communication to address inquiries, provide updates, and resolve concerns.
Directly facilitate and lead certain activities, workshops, or classes as needed, demonstrating strong group management skills and the ability to engage diverse audiences.
Research and stay current with emerging trends, new technologies, and best practices in enrichment programming, curriculum design, and positive youth/adult development.
Manage the inventory of all program supplies and equipment, organizing materials efficiently and conducting regular audits to anticipate purchasing needs.
Prepare detailed and timely reports on program metrics, including attendance, budget performance, participant feedback, and key outcomes for internal stakeholders and leadership.
Organize, plan, and chaperone off-site field trips and large-scale special events, managing all associated logistics from transportation and ticketing to safety and supervision.

Secondary Functions

Collaborate with inter-departmental teams to align enrichment activities with the organization's broader strategic goals and initiatives.
Assist in identifying grant opportunities and contribute to the writing of proposals and reports to secure funding for new or existing programs.
Develop and implement effective behavioral management strategies and provide direct intervention and conflict resolution support to participants in a constructive manner.
Champion and integrate diversity, equity, and inclusion principles into all aspects of program design and delivery.
Maintain and update the program's standard operating procedures and training manuals for staff and volunteers.
Support ad-hoc data requests and exploratory analysis related to program engagement and participant demographics.
Participate actively in team meetings, strategic planning sessions, and professional development opportunities.

Required Skills & Competencies

Hard Skills (Technical)

Program & Curriculum Development: Proven ability to design and implement engaging, age-appropriate educational and recreational activities from the ground up.
Budget Management: Experience creating and managing budgets, tracking expenses, and performing cost-benefit analysis for program-related purchases.
Project & Event Management: Strong logistical planning skills for coordinating multiple events and programs simultaneously, from small workshops to large-scale events.
Volunteer & Staff Supervision: Ability to recruit, train, and effectively manage volunteers and part-time staff, providing clear direction and constructive feedback.
Software Proficiency: High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and experience with scheduling software, registration systems, or design tools (e.g., Canva).
First Aid & CPR Certification: Current certification is often required or must be obtained shortly after hiring to ensure participant safety.

Soft Skills

Exceptional Communication: Superior verbal and written communication skills for interacting professionally with participants, families, staff, and community partners.
Creativity & Innovation: A passion for generating new ideas and a creative approach to problem-solving and program design.
Organizational & Time Management: Meticulous attention to detail with the ability to prioritize tasks, manage deadlines, and handle multiple projects in a fast-paced environment.
Interpersonal & Relationship-Building Skills: A natural ability to connect with people from diverse backgrounds, build rapport, and foster a positive community atmosphere.
Leadership & Group Facilitation: Confidence in leading groups, public speaking, and creating an inclusive and participatory environment.
Adaptability & Flexibility: The capacity to adapt to changing priorities, handle unexpected situations calmly, and adjust programming as needed.
Empathy & Patience: A genuine understanding of and patience for the needs of the specific population being served.

Education & Experience

Educational Background

Minimum Education:

Bachelor's Degree from an accredited college or university.

Preferred Education:

Master’s Degree in a related field.

Relevant Fields of Study:

Education
Social Work or Human Services
Recreation and Leisure Studies
Psychology or Child Development
Non-Profit Management

Experience Requirements

Typical Experience Range: 2-5 years of professional experience in program coordination, education, recreation, or a related field.

Preferred: Direct, hands-on experience working with the primary population of the organization (e.g., K-12 students, senior citizens, individuals with special needs). Demonstrated success in growing a program's participation and scope.