Torchora
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Key Responsibilities and Required Skills for Facility Supervisor

💰 $55,000 - $85,000

Facilities ManagementOperationsBuilding Maintenance

🎯 Role Definition

Are you a proactive and hands-on leader passionate about creating safe, efficient, and impeccably maintained environments? We are actively searching for a dynamic and experienced Facility Supervisor to join our team and take ownership of our building's day-to-day operations.

As a Facility Supervisor, you will be the cornerstone of our operational integrity, responsible for everything from leading a skilled maintenance team to managing critical building systems and ensuring unwavering compliance with safety standards. You will manage vendor relationships, oversee facility projects, and act as the first responder for any building-related emergencies. This role is perfect for a strategic problem-solver who thrives in a fast-paced environment and is committed to operational excellence and creating a world-class workplace experience.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Lead Maintenance Technician
  • Facilities Coordinator
  • Assistant Facility Manager

Advancement To:

  • Facilities Manager
  • Regional Director of Facilities
  • Director of Operations

Lateral Moves:

  • Project Manager (Construction/Facilities)
  • Operations Supervisor
  • Health & Safety Manager

Core Responsibilities

Primary Functions

  • Supervise, lead, and mentor a team of maintenance technicians, janitorial staff, and groundskeepers, managing daily schedules, assigning work orders, and conducting performance evaluations.
  • Develop, implement, and meticulously monitor a comprehensive preventative maintenance program for all critical building systems, including HVAC, electrical, plumbing, life safety, and fire suppression equipment.
  • Conduct regular, thorough inspections of the facility, grounds, and equipment to proactively identify and resolve potential issues, ensuring a safe, clean, and fully operational environment at all times.
  • Manage and prioritize all reactive maintenance requests submitted through our Computerized Maintenance Management System (CMMS), ensuring timely and effective resolution of all facility-related problems.
  • Oversee all relationships with external vendors and contractors, including the negotiation of contracts, management of service level agreements (SLAs), and verification of work quality for services such as landscaping, pest control, and specialized repairs.
  • Ensure strict and continuous compliance with all local, state, and federal regulations, including OSHA, EPA, and ADA standards, and maintain all required documentation, permits, and inspection records.
  • Assist in the development and diligent management of the annual facilities operating budget, tracking expenditures, identifying cost-saving opportunities, and providing regular financial performance reports to leadership.
  • Coordinate and manage a variety of facility projects, such as office reconfigurations, space planning, equipment installations, and minor renovations, from initial conception through to successful completion.
  • Serve as the primary on-call point of contact for all building-related emergencies, developing and executing robust emergency response plans for situations like power outages, floods, or security incidents.
  • Manage and maintain the facility's access control, security alarm, and video surveillance systems to ensure the physical safety and security of all employees, visitors, and company assets.
  • Maintain a detailed inventory of all maintenance supplies, tools, and critical spare parts, overseeing the procurement process to ensure necessary items are always available.
  • Develop, implement, and enforce facility policies and procedures to standardize operations, improve efficiency, and promote a deeply ingrained culture of safety and accountability.
  • Oversee janitorial and custodial services, either in-house or contracted, to maintain the highest standards of cleanliness, hygiene, and presentation throughout the entire facility.
  • Manage the organization's waste disposal and recycling programs, ensuring compliance with environmental regulations and actively promoting sustainability initiatives.
  • Prepare and present detailed reports on facility operations, maintenance activities, project status, and budget performance to senior management.
  • Coordinate the logistics for internal and external company events, including room setup, A/V equipment, climate control, and post-event breakdown and cleanup.
  • Implement and fully utilize a CMMS to effectively track work orders, manage assets, and schedule preventative maintenance tasks for improved efficiency and data-driven decisions.
  • Lead safety training sessions for staff and conduct regular safety drills, such as fire drills and emergency evacuation procedures, to ensure a high level of preparedness.
  • Evaluate and recommend new building technologies, sustainable practices, or operational processes to improve the overall efficiency and effectiveness of facility operations.
  • Act as a key liaison between employees and management for any facility-related concerns, requests, or suggestions, fostering a positive and responsive service-oriented culture.

Secondary Functions

  • Support ad-hoc facility improvement projects and contribute to long-term capital expenditure planning.
  • Contribute to the organization's long-range strategic facility planning and business continuity strategy.
  • Collaborate with department heads and various business units to understand and accommodate their evolving spatial and operational needs.
  • Participate actively in company-wide safety committees and contribute to the continuous improvement of corporate health and safety protocols.

Required Skills & Competencies

Hard Skills (Technical)

  • Building Systems Knowledge: In-depth understanding of commercial HVAC, electrical, plumbing, and fire life safety systems.
  • CMMS Proficiency: Experience using Computerized Maintenance Management Systems (e.g., UpKeep, FMX, ServiceChannel) to manage work orders and assets.
  • Budget & Financial Acumen: Proven ability to assist in developing and managing departmental budgets, track expenses, and perform cost-benefit analysis.
  • Vendor & Contract Management: Skill in sourcing, negotiating with, and managing third-party service providers and contractors.
  • Project Management: Knowledge of basic project management principles to oversee facility projects from planning to completion.
  • Regulatory Compliance: Strong working knowledge of OSHA, ADA, EPA, and local building codes.
  • Preventative Maintenance: Expertise in developing and executing strategic preventative maintenance schedules to maximize asset lifespan and reduce downtime.

Soft Skills

  • Leadership & Team Supervision: Ability to lead, motivate, and manage a diverse team of maintenance and custodial staff.
  • Problem-Solving & Critical Thinking: Exceptional ability to diagnose complex problems and implement effective, timely solutions under pressure.
  • Communication Skills: Excellent written and verbal communication skills for interacting with staff, management, and external vendors.
  • Negotiation & Conflict Resolution: Adept at negotiating contracts and resolving interpersonal or inter-departmental conflicts professionally.
  • Organizational & Time Management: Superior ability to prioritize multiple tasks, manage deadlines, and maintain meticulous records in a fast-paced environment.
  • Adaptability & Composure: Ability to remain calm and make decisive actions during facility emergencies and unexpected situations.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or GED, supplemented by vocational training in a relevant trade (e.g., HVAC, electrical) or a facilities management certification (e.g., FMP, CFM).

Preferred Education:

  • Bachelor's or Associate's degree in a relevant field.

Relevant Fields of Study:

  • Facilities Management
  • Business Administration
  • Engineering
  • Construction Management

Experience Requirements

Typical Experience Range:

  • 3-7 years of progressive experience in facilities maintenance, with at least 2 years in a supervisory or lead technician role.

Preferred:

  • Experience managing facilities in a similar environment (e.g., corporate office, manufacturing, healthcare, or data center).
  • Demonstrable experience managing budgets and overseeing minor construction or renovation projects.
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