Torchora
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Key Responsibilities and Required Skills for Field Manager

💰 $75,000 - $110,000 Annually

OperationsManagementConstructionField ServicesTelecommunications

🎯 Role Definition

As a Field Manager, you are the backbone of our field operations, responsible for the successful execution of projects from initiation to completion. You will lead, mentor, and manage a diverse team of field technicians, installers, or representatives, ensuring all on-site activities are completed safely, on time, and within budget. This hands-on leadership role requires a proactive problem-solver who can manage logistics, maintain exceptional client relationships, and uphold our company's commitment to quality and excellence. You will be our eyes and ears on the ground, making critical decisions that directly impact project outcomes and client satisfaction.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Field Supervisor or Team Lead
  • Senior Field Technician or Specialist
  • Assistant Project Manager

Advancement To:

  • Regional Operations Manager
  • Director of Field Operations
  • Senior Project Manager

Lateral Moves:

  • Project Manager
  • Operations Manager
  • Quality Assurance Manager

Core Responsibilities

Primary Functions

  • Direct and oversee all aspects of on-site project execution, ensuring that scopes of work are completed according to contract specifications, schedules, and budgets.
  • Recruit, train, mentor, and manage a high-performing team of field personnel, fostering a culture of safety, accountability, and continuous professional development.
  • Develop and implement detailed work schedules, resource allocation plans, and logistical strategies to optimize field team efficiency and productivity.
  • Serve as the primary point of contact for clients, property owners, and subcontractors on-site, providing regular updates and resolving any issues with professionalism and urgency.
  • Enforce strict adherence to all company and OSHA safety protocols, conducting regular site safety audits and toolbox talks to maintain a zero-incident work environment.
  • Conduct comprehensive quality assurance and quality control inspections throughout the project lifecycle to ensure workmanship meets or exceeds industry and company standards.
  • Manage and control project-related costs, including labor, materials, and equipment, and provide accurate forecasting to the project management team.
  • Prepare and submit detailed daily, weekly, and monthly reports documenting project progress, team performance, site conditions, and any potential risks or delays.
  • Proactively identify, troubleshoot, and resolve complex technical and logistical challenges that arise in the field, minimizing impact on project timelines.
  • Coordinate the timely delivery and inventory management of all necessary materials, tools, and equipment to the job site to prevent work stoppages.
  • Champion a customer-centric approach, ensuring that all interactions and deliverables are focused on achieving maximum client satisfaction.
  • Evaluate the performance of field staff through regular check-ins and formal reviews, providing constructive feedback and creating development plans.
  • Collaborate closely with internal departments, including Project Management, Engineering, and Sales, to ensure seamless communication and project alignment.
  • Interpret blueprints, schematics, and construction documents to guide field teams and verify that work is being performed to the correct specifications.
  • Drive the adoption of new technologies and field management software to improve data collection, reporting accuracy, and operational efficiency.
  • Manage and approve field team timecards, expense reports, and requests for time off, ensuring compliance with company policies.
  • Conduct pre-construction site walks to assess site conditions, identify potential obstacles, and contribute to the final project plan.
  • Oversee the complete project closeout process, including final inspections, punch list completion, and the demobilization of personnel and equipment.
  • Act as a subject matter expert for your assigned territory or project type, providing valuable field-level insights to senior leadership.
  • Develop and maintain strong professional relationships with local authorities, inspectors, and utility representatives to facilitate smooth project progression.
  • Lead by example, demonstrating a strong work ethic, integrity, and a hands-on approach to management in a dynamic field environment.

Secondary Functions

  • Support the project management team with bid preparation and estimating by providing insights on labor and equipment requirements.
  • Assist in the continuous improvement of operational procedures, safety manuals, and quality control checklists based on field experience.
  • Participate in strategic planning sessions to contribute field-level perspective to organizational goals and initiatives.
  • Maintain and manage the fleet of company vehicles and high-value equipment assigned to your team, ensuring proper use and maintenance.

Required Skills & Competencies

Hard Skills (Technical)

  • Project Management Software: Proficiency in tools like Procore, Asana, MS Project, or similar construction/field service management platforms.
  • Budget & Cost Management: Experience tracking project expenses, managing labor costs, and reporting on financial performance.
  • Quality Assurance/Control: Deep understanding of inspection processes and quality standards relevant to the industry (e.g., construction, telecom).
  • Safety Compliance (OSHA): Strong knowledge of OSHA 10/30 standards and other job site safety regulations.
  • Blueprint & Schematic Reading: Ability to interpret technical drawings and plans to guide on-site execution.
  • CRM & Field Service Automation: Familiarity with CRM systems (e.g., Salesforce) and field service management tools for scheduling and reporting.

Soft Skills

  • Leadership & Mentorship: Proven ability to inspire, develop, and lead a diverse team to achieve high performance.
  • Communication: Exceptional verbal and written communication skills for clear and effective interaction with clients, teams, and management.
  • Problem-Solving: Strong analytical and critical-thinking skills to resolve complex issues under pressure.
  • Decision Making: Confidence in making timely, informed decisions that impact project success and team safety.
  • Client Relationship Management: A talent for building rapport and trust with clients, ensuring a positive customer experience.
  • Time Management & Organization: Superior ability to prioritize tasks, manage schedules, and organize resources in a fast-paced environment.
  • Negotiation & Conflict Resolution: Skill in navigating disagreements and negotiating favorable outcomes with stakeholders and team members.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or GED equivalent.

Preferred Education:

  • Bachelor's Degree or a combination of relevant education and experience.
  • PMP (Project Management Professional) or other relevant industry certifications (e.g., OSHA 30, Certified Construction Manager).

Relevant Fields of Study:

  • Construction Management
  • Business Administration
  • Engineering
  • Operations Management

Experience Requirements

Typical Experience Range: 5-10 years of progressive experience in a field-based role, with at least 3 years in a supervisory or management capacity.

Preferred: Direct experience managing field teams in the construction, telecommunications, renewable energy, or a similar technical services industry. A demonstrated track record of successfully completing multiple projects on time and on budget is highly desirable.

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