Torchora
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Key Responsibilities and Required Skills for Franchise Analyst Assistant

💰 $45,000 - $65,000

AnalyticsBusiness DevelopmentFranchise OperationsFinance

🎯 Role Definition

This role requires a highly motivated and detail-oriented Franchise Analyst Assistant to join our growing Franchise Development team. In this role, you will be the analytical backbone supporting our franchise network's performance and strategic expansion. You will work closely with Senior Franchise Analysts and business leaders to transform raw data into actionable insights that drive profitability and growth. This position offers a unique blend of data analysis, financial modeling, market research, and direct support to our franchise partners, making it an ideal entry point for a career in corporate analytics and franchise management.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Recent Graduate (Business, Finance, Economics, Data Analytics)
  • Administrative Assistant or Coordinator (with an analytical focus)
  • Data Entry Clerk or Junior Analyst

Advancement To:

  • Franchise Analyst
  • Franchise Business Consultant
  • Franchise Development Manager

Lateral Moves:

  • Business Analyst
  • Market Research Analyst
  • Financial Analyst

Core Responsibilities

Primary Functions

  • Analyze franchisee financial statements, including Profit & Loss (P&L), balance sheets, and cash flow statements, to evaluate financial health and report on performance trends.
  • Conduct comprehensive market research and demographic analysis to identify and qualify potential new territories for strategic franchise expansion.
  • Develop and maintain complex financial models to support franchise pro forma projections, return on investment (ROI) calculations, and business valuation scenarios.
  • Generate and distribute detailed weekly, monthly, and quarterly performance reports for all franchise locations, highlighting key performance indicators (KPIs) such as sales, customer traffic, and operational compliance.
  • Support the franchise development team by preparing data-driven presentations for discovery days, compiling candidate profiles, and creating sophisticated territory mapping analyses.
  • Manage and maintain the integrity of the franchise database and CRM system (e.g., Salesforce, FranConnect), ensuring accuracy of franchisee data, key dates, and compliance documentation.
  • Track and report on the franchise sales pipeline from initial lead inquiry through to franchise agreement signing, providing insights on conversion rates and lead sources.
  • Analyze unit-level economic data to benchmark performance across the franchise system, identifying best practices and opportunities for operational improvement.
  • Assist in the preparation and data compilation for the annual Franchise Disclosure Document (FDD), particularly for Item 19 (Financial Performance Representations).
  • Monitor and analyze KPIs for individual franchise units and the system as a whole, preparing summary dashboards and presentations for senior leadership.
  • Collaborate with the real estate team to analyze potential franchise sites, including trade area evaluations, competitive landscape mapping, and sales forecasting.
  • Perform royalty, marketing, and other fee calculations, audits, and reconciliations to ensure ongoing compliance with franchise agreements.
  • Create compelling data visualizations, charts, and graphs using BI tools to effectively communicate complex findings to non-technical stakeholders.
  • Support the annual business planning and budgeting process for the franchise division by providing historical data, trend analysis, and future-looking forecasts.
  • Analyze customer feedback, online reviews, and survey data to pinpoint opportunities for enhancing customer experience and operational standards across the network.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis from various departments, including operations, marketing, and executive leadership.
  • Contribute to the organization's data strategy and roadmap by identifying opportunities for process automation and improved data collection.
  • Collaborate with business units to translate data needs into engineering requirements for the development of new reports and dashboards.
  • Participate in sprint planning and agile ceremonies within the data engineering and analytics teams.
  • Assist in due diligence activities for franchise resales, transfers, and terminations, providing necessary financial and performance data.
  • Prepare competitive analysis reports that track the activities, performance, and strategies of key competitors in our industry.
  • Assist in the onboarding process for new franchisees by providing them with initial performance benchmarks, analytical tools, and reporting guidance.
  • Help maintain and update internal training materials and documentation related to analytics and reporting procedures for the franchise system.

Required Skills & Competencies

Hard Skills (Technical)

  • Advanced Microsoft Excel: Mastery of pivot tables, VLOOKUP/INDEX(MATCH), complex formulas, and data modeling is essential.
  • Financial Modeling: Experience building and maintaining financial models for forecasting, valuation, and analysis.
  • Business Intelligence (BI) Tools: Proficiency with data visualization tools such as Tableau, Power BI, or Looker.
  • SQL (Structured Query Language): Ability to write basic to intermediate queries for data extraction and manipulation from relational databases.
  • CRM Software: Familiarity with CRM platforms like Salesforce or franchise-specific software like FranConnect.
  • Presentation Software: Strong skills in Microsoft PowerPoint or Google Slides to build compelling, data-driven narratives.
  • Market Research Tools: Experience using demographic and market analysis software (e.g., Esri, SiteZeus) is a strong plus.

Soft Skills

  • Analytical & Critical Thinking: A proven ability to dissect problems, analyze data from multiple sources, and arrive at logical conclusions.
  • Meticulous Attention to Detail: A commitment to data accuracy and precision in all reporting and analysis.
  • Exceptional Communication: The ability to clearly and concisely communicate complex analytical findings to both technical and non-technical audiences, both verbally and in writing.
  • Organizational & Time Management: Excellent skills in managing multiple projects and deadlines in a fast-paced environment.
  • Problem-Solving: A proactive and resourceful approach to identifying issues and finding effective solutions.
  • Collaboration & Teamwork: A positive, team-player attitude with a demonstrated ability to work effectively with cross-functional teams.
  • Inquisitiveness: A natural curiosity and a strong desire to learn and understand the "why" behind the data.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's Degree from an accredited four-year college or university.

Preferred Education:

  • Bachelor's Degree in a quantitative, business, or related field.

Relevant Fields of Study:

  • Finance
  • Business Administration
  • Economics
  • Data Analytics / Data Science
  • Statistics
  • Accounting

Experience Requirements

Typical Experience Range:

  • 0-2 years of professional experience in an analytical, finance, or business support role. Relevant internships will be strongly considered.

Preferred:

  • Prior internship or 1+ year of experience in franchise operations, real estate analysis, corporate finance, or a similar analytical role is highly desirable. Exposure to a multi-unit retail or restaurant environment is a significant advantage.
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