Gate Inspector | Torchora

🎯 Role Definition

Are you looking for a dynamic role at the heart of the global supply chain? We are actively recruiting a highly observant and reliable Gate Inspector to manage the access points of our busy transportation terminal. In this pivotal role, you will be the frontline guardian of our operations, responsible for meticulously inspecting containers and chassis, verifying critical shipping data, and ensuring all movements comply with stringent safety and security standards. The ideal candidate is a proactive problem-solver with a keen eye for detail, capable of thriving in a fast-paced environment while maintaining a commitment to accuracy and efficiency. This position is crucial for maintaining the integrity, security, and operational tempo of our entire facility.

📈 Career Progression

Typical Career Path

Entry Point From:

Security Guard (with logistics experience)
Warehouse Associate / Yard Jockey
Truck Driver / Dispatcher Assistant

Advancement To:

Gate Supervisor / Lead Inspector
Terminal Operations Manager
Intermodal Dispatcher or Planner

Lateral Moves:

Equipment Control Coordinator
Safety & Compliance Officer
Cargo Claims Inspector

Core Responsibilities

Primary Functions

Conduct thorough in-gate and out-gate inspections of intermodal containers, chassis, and trailers to identify and document any structural damage, ensuring compliance with IICL, AAR, and company-specific criteria.
Accurately and efficiently input all transaction data into the Terminal Operating System (TOS) or Yard Management System (YMS) in real-time using handheld scanners and desktop computer terminals.
Verify the identity of drivers and trucking companies against system data, ensuring all personnel have authorized access to the facility before granting entry or exit.
Meticulously check and record container numbers, chassis numbers, and license plate information, ensuring a perfect match with booking, dispatch, and customs information.
Inspect and verify the integrity and serial number of container seals, documenting any discrepancies, damage, or signs of tampering in accordance with C-TPAT and other security protocols.
Validate all shipping documentation, including Bills of Lading (BOL), interchange receipts (EIRs), and customs paperwork, for accuracy and completeness to authorize cargo movement.
Communicate effectively and professionally with truck drivers to provide clear instructions, answer inquiries, and resolve any issues related to their documentation or equipment.
Direct truck drivers to appropriate locations within the yard, such as specific container stacks, loading docks, or repair areas, to ensure a safe and efficient flow of traffic.
Assess and classify equipment damage, accurately noting all defects and inputting this information into the system for maintenance tracking and potential billing.
Identify and confirm correct placarding for containers carrying hazardous materials (HAZMAT), ensuring full compliance with DOT and international safety regulations.
Operate automated gate systems, barriers, and communication equipment to control the safe entry and exit of all commercial vehicles.
Generate and provide drivers with accurate Equipment Interchange Receipts (EIRs) that serve as a legal document detailing the condition of the equipment and the time of the transaction.
Enforce all terminal safety rules and security policies without exception, immediately reporting any violations, suspicious activities, or potential threats to a supervisor or security personnel.
Perform critical safety checks on chassis components, including tires, lights, brakes, and landing gear, to ensure all equipment is roadworthy before leaving the facility.
Manage and direct the queue and flow of vehicular traffic at the gate complex to prevent congestion and minimize truck turn-around times.
Capture high-quality digital photographs of equipment damage, container seals, and other relevant details as required for claims processing and dispute resolution.
Liaise with yard planners, dispatchers, and customer service teams to troubleshoot and resolve complex gate issues, such as booking errors or equipment availability problems.
Provide exceptional customer service to drivers and carriers, maintaining a professional and courteous demeanor in a high-pressure, fast-paced environment.
Monitor CCTV feeds of the gate area to maintain situational awareness and assist in the investigation of any incidents.
Assist in training new Gate Inspectors, providing hands-on guidance regarding procedures, system usage, and inspection standards.

Secondary Functions

Assist in managing traffic flow and directing vehicles within the gate and adjacent yard areas to prevent congestion.
Conduct routine checks and light maintenance on gate equipment, including scanners, printers, and communication devices, to ensure operational readiness.
Participate in periodic safety drills and security training sessions to stay current with emergency procedures and protocols.
Provide support to other terminal departments, such as equipment control or customer service, on an as-needed basis to resolve discrepancies.

Required Skills & Competencies

Hard Skills (Technical)

Proficiency with Terminal Operating Systems (TOS) or Yard Management Systems (YMS) such as Navis, Tideworks, or similar proprietary software.
Experience operating handheld data scanners, mobile computers, and two-way radios.
Working knowledge of IICL (Institute of International Container Lessors) and/or AAR (Association of American Railroads) inspection criteria.
Familiarity with container and chassis mechanics, including the ability to identify structural damage and common wear items.
Strong data entry skills with a high degree of accuracy and speed.
Understanding of transportation and shipping documentation (e.g., Bill of Lading, Equipment Interchange Receipt).
Basic knowledge of DOT regulations and HAZMAT placarding requirements is a plus.

Soft Skills

Exceptional attention to detail and a commitment to accuracy.
Clear and concise verbal and written communication skills.
Ability to work effectively under pressure and in a fast-paced, high-volume operational environment.
Strong problem-solving and conflict-resolution abilities.
Unwavering commitment to safety and security protocols.
Excellent time management and organizational skills to handle multiple transactions simultaneously.
A resilient and customer-service-oriented mindset.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent.

Preferred Education:

Associate's degree or certification in a relevant field.

Relevant Fields of Study:

Logistics & Supply Chain Management
Business Administration
Transportation

Experience Requirements

Typical Experience Range: 1-3 years of relevant experience.

Preferred:

Previous experience in a similar role at a marine terminal, rail yard, or large distribution center.
Experience working in an outdoor environment and interacting directly with truck drivers.
A valid Transportation Worker Identification Credential (TWIC) card is highly preferred and may be required.