Key Responsibilities and Required Skills for a Juice Bar Attendant

🎯 Role Definition

Are you passionate about health, wellness, and making people happy? We are searching for a dynamic and energetic Juice Bar Attendant to be the face of our brand and the driving force behind our customer experience. In this fast-paced role, you will be responsible for crafting delicious and healthy juices, smoothies, and bowls while providing outstanding service. As a key member of our team, you will not only prepare high-quality products but also educate customers, maintain a pristine and welcoming environment, and embody the vibrant, health-conscious culture of our brand. If you thrive in a team-oriented setting and love sharing your passion for a healthy lifestyle, this is the perfect opportunity for you.

📈 Career Progression

Typical Career Path

Entry Point From:

Retail Associate or Sales Assistant
Barista / Coffee Shop Attendant
Fast Food Crew Member or Restaurant Server
Entry-level candidate with a passion for customer service

Advancement To:

Shift Lead / Team Leader
Assistant Store Manager
Store Manager

Lateral Moves:

Barista Supervisor
Health Food Store Associate
Catering Assistant

Core Responsibilities

Primary Functions

Greet all customers with a warm, friendly, and enthusiastic attitude to create a welcoming and positive atmosphere from the moment they arrive.
Expertly guide customers through our menu, offering personalized recommendations for juices, smoothies, and food items based on their preferences, dietary restrictions, and wellness goals.
Precisely and efficiently prepare a wide variety of beverages and food items, including fresh-pressed juices, smoothies, and açai bowls, while adhering strictly to proprietary recipes and quality standards.
Operate commercial-grade blenders, juicers, and other kitchen equipment with proficiency and a strong emphasis on safety protocols.
Accurately process customer transactions using our Point-of-Sale (POS) system, handling cash, credit card, and mobile payments with speed and precision.
Maintain a deep and current knowledge of all menu ingredients, including their nutritional benefits, potential allergens, and flavor profiles, to confidently answer customer questions.
Proactively engage with customers to build rapport and foster loyalty, turning first-time visitors into enthusiastic, regular patrons.
Handle customer inquiries, feedback, and complaints with a professional, calm, and solutions-oriented approach to ensure complete satisfaction and retention.
Skillfully upsell and cross-sell promotional items, nutritional add-ins, and retail products to enhance the customer experience and contribute to sales targets.
Uphold an impeccable standard of cleanliness and organization at the front counter, beverage preparation stations, and customer seating areas at all times.
Diligently follow all food safety and sanitation guidelines, including proper handwashing techniques, temperature controls, and cross-contamination prevention procedures.
Prepare and portion fresh fruits, vegetables, and other ingredients according to daily prep lists, focusing on minimizing waste and ensuring optimal freshness.

Secondary Functions

Assist with daily and weekly inventory management, including counting stock levels of produce, dry goods, and paper products, and communicating reorder needs to the management team.
Receive and properly store incoming supplier deliveries, meticulously checking for quality, verifying quantities against invoices, and implementing the First-In, First-Out (FIFO) rotation system.
Execute opening and closing duties as detailed in operational checklists, which includes cleaning and sanitizing equipment, restocking all supplies for the next shift, and securing the store.
Continuously monitor the quality and freshness of all produce and ingredients, rotating stock and responsibly discarding any items that do not meet our high standards.
Collaborate effectively and communicate clearly with fellow team members to ensure a smooth and efficient workflow, especially during high-volume peak hours.
Actively participate in team meetings and ongoing training sessions to stay informed about new products, evolving procedures, and company-wide initiatives.
Contribute to a positive, supportive, and high-energy team environment by demonstrating a can-do attitude and a willingness to assist colleagues whenever needed.
Perform routine cleaning and deep-cleaning tasks for all equipment, floors, restrooms, and surfaces to exceed health department standards and maintain store aesthetics.
Assist in merchandising retail products and grab-and-go items, creating visually appealing displays that attract customer interest and drive incremental sales.
Adhere to all company policies, operational procedures, and brand standards, acting as a proud and professional ambassador for the brand in every interaction.

Required Skills & Competencies

Hard Skills (Technical)

POS System Operation: Proficiency in using Point-of-Sale (POS) systems for accurate order taking, payment processing, and end-of-day reporting.
Food & Beverage Preparation: Experience with commercial blenders, centrifugal/masticating juicers, and safe knife handling for fruit and vegetable preparation.
Cash Handling: Accuracy in managing a cash drawer, providing correct change, and processing various payment types securely.
Food Safety Knowledge: Understanding of food safety regulations, temperature danger zones, and sanitation practices (ServSafe or equivalent certification is a plus).
Inventory Management: Basic ability to track stock levels, rotate inventory using the FIFO method, and assist with supply ordering.
Recipe Adherence: The discipline to follow detailed recipes and measurement instructions precisely to ensure product consistency and quality.

Soft Skills

Customer Service Excellence: A genuine passion for interacting with people, anticipating their needs, and creating a memorable and positive guest experience.
Exceptional Communication: The ability to communicate clearly, confidently, and warmly with a diverse range of customers and team members.
Time Management & Multitasking: Proven ability to juggle multiple competing priorities, such as taking orders, preparing drinks, and maintaining cleanliness, in a fast-paced environment.
Teamwork & Collaboration: A cooperative and reliable team player who contributes to a positive work culture and supports colleagues to achieve shared goals.
Adaptability & Problem-Solving: The capacity to think on your feet, adapt to unexpected situations, and effectively resolve customer issues or operational challenges.
Attention to Detail: Meticulousness in all aspects of the job, from recipe execution and order accuracy to sanitation and store presentation.
Positive & High-Energy Attitude: An upbeat, enthusiastic disposition that contributes to a vibrant store atmosphere and motivates others.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or equivalent.

Preferred Education:

Certificate in Culinary Arts, Hospitality, or Nutrition.

Relevant Fields of Study:

Hospitality Management
Nutrition and Dietetics
Food and Beverage Services

Experience Requirements

Typical Experience Range:

0 - 2 years in a customer-facing food service, retail, or hospitality role.

Preferred:

1+ years of direct experience in a similar role (e.g., barista, smoothie maker, or fast-casual restaurant crew member) is highly desirable.