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Key Responsibilities and Required Skills for a Juice Logistics Coordinator

💰 $45,000 - $65,000

LogisticsSupply ChainFood & BeverageOperations

🎯 Role Definition

The Juice Logistics Coordinator is the vital link in our supply chain, acting as the central command for the movement of our perishable products. At its heart, this role is about ensuring the seamless, efficient, and cost-effective flow of juice from our production facilities to our customers' doors. This individual orchestrates a complex network of carriers, warehouses, and internal teams, all while meticulously upholding the stringent standards of cold chain integrity required for our fresh products. You are the problem-solver, the planner, and the communicator who guarantees that every bottle arrives on time and in perfect condition.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Logistics Assistant or Administrator
  • Warehouse Associate / Team Lead
  • Customer Service Representative (with logistics focus)

Advancement To:

  • Logistics Manager or Supervisor
  • Supply Chain Analyst
  • Operations Manager

Lateral Moves:

  • Procurement Coordinator / Buyer
  • Inventory Planner

Core Responsibilities

Primary Functions

  • Meticulously coordinate and monitor all daily domestic and international shipments of finished juice products, managing the entire lifecycle from scheduling carrier pickups to confirming final delivery.
  • Act as the primary operational point of contact for our network of freight carriers, freight forwarders, and third-party logistics (3PL) providers, building and maintaining strong professional relationships.
  • Proactively track and trace all in-transit shipments using TMS and carrier portals, identifying potential delays and communicating status updates to all relevant internal and external stakeholders.
  • Prepare, verify, and distribute all required shipping and receiving documentation, including Bills of Lading (BOL), packing lists, commercial invoices, and proof of delivery (POD) documents.
  • Champion and enforce strict adherence to cold chain logistics protocols, ensuring temperature control and product integrity are maintained for our perishable goods throughout the entire supply chain.
  • Manage the complete order fulfillment process within our ERP system, from accurate order entry and inventory allocation to coordinating with warehouse teams for timely picking, packing, and staging.
  • Continuously analyze transportation data and freight expenditures to identify opportunities for cost reduction, service level improvement, and route optimization.
  • Resolve any transportation or delivery-related issues, such as damages, shortages, or delivery exceptions, by initiating investigations, filing claims, and coordinating effective solutions.
  • Collaborate closely with the sales, customer service, and production planning teams to provide accurate shipping quotes, transit time estimates, and real-time delivery status information.
  • Audit, reconcile, and process freight invoices, diligently disputing discrepancies and ensuring accurate and timely payment to our transportation partners.
  • Utilize our Transportation Management System (TMS) and Enterprise Resource Planning (ERP) software to manage all logistics data, generate performance reports, and maintain system data integrity.
  • Schedule and coordinate the logistics for inbound shipments of raw materials and packaging, ensuring a smooth and timely flow of goods into our production facilities to avoid downtime.
  • Maintain a highly organized and accurate filing system for all logistics activities, transactions, and correspondence to support auditing and compliance requirements.
  • Support the inventory management team by investigating and reconciling discrepancies between physical inventory counts and system records.
  • Communicate critical shipment information, potential disruptions, and service updates to internal departments, including Operations, Sales, and Senior Management.
  • Ensure all logistics operations comply with company policies and all applicable local, state, and federal transportation and safety regulations (e.g., DOT, FDA, FSMA).
  • Evaluate carrier performance against key performance indicators (KPIs) such as on-time pickup/delivery, cost-effectiveness, and service quality, providing feedback for quarterly business reviews.
  • Coordinate the reverse logistics process, managing the return of goods from customers or distribution centers back to the appropriate facility in a timely and cost-effective manner.
  • Negotiate freight rates with carriers for spot shipments and assist the Logistics Manager in annual freight contract negotiations.
  • Assist in the development, documentation, and implementation of Standard Operating Procedures (SOPs) for logistics, shipping, and warehouse processes to drive efficiency and consistency.

Secondary Functions

  • Support the supply chain team with ad-hoc reporting and data analysis on freight costs, carrier performance, and other key logistics metrics.
  • Contribute to continuous improvement projects aimed at optimizing logistics processes, enhancing sustainability, and reducing overall supply chain costs.
  • Collaborate with the procurement team to align inbound material delivery schedules with dynamic production needs and priorities.
  • Participate in periodic physical inventory counts and ongoing cycle count programs to ensure the highest level of inventory accuracy.

Required Skills & Competencies

Hard Skills (Technical)

  • ERP & WMS Proficiency: Hands-on experience with Enterprise Resource Planning (ERP) and Warehouse Management Systems (WMS), such as SAP, NetSuite, Oracle, or similar platforms.
  • Transportation Management Systems (TMS): Demonstrated ability to use TMS software for carrier selection, routing, tracking, and reporting.
  • Advanced Excel Skills: Strong proficiency in Microsoft Excel for data manipulation, pivot tables, v-lookups, and creating reports.
  • Cold Chain Knowledge: Solid understanding of cold chain logistics principles and best practices for managing temperature-sensitive, perishable products.
  • Logistics Documentation: Expertise in handling key shipping documents, including Bills of Lading (BOL), Proof of Delivery (POD), and commercial invoices.
  • Freight Mode Understanding: Knowledge of various transportation modes (LTL, FTL, Parcel, Intermodal) and their associated cost structures.

Soft Skills

  • Exceptional Organization: Superior organizational and time-management skills, with a proven ability to manage multiple competing priorities in a fast-paced environment.
  • Proactive Problem-Solving: A resourceful and analytical mindset to anticipate, identify, and resolve logistical challenges effectively and efficiently.
  • Clear Communication: Excellent verbal and written communication skills for professional interaction with carriers, customers, and internal cross-functional teams.
  • Meticulous Attention to Detail: A sharp eye for detail to ensure 100% accuracy in data entry, documentation, and order processing.
  • Collaborative Spirit: A strong team player who can work effectively and build positive relationships across departments.
  • Resilience & Adaptability: The ability to remain calm and focused under pressure and adapt quickly to changing priorities and unforeseen circumstances.

Education & Experience

Educational Background

Minimum Education:

  • Associate's Degree

Preferred Education:

  • Bachelor's Degree

Relevant Fields of Study:

  • Supply Chain Management
  • Logistics
  • Business Administration
  • Operations Management

Experience Requirements

Typical Experience Range:

  • 2-5 years of direct experience in a logistics, transportation, or supply chain coordination role.

Preferred:

  • Previous experience within the food and beverage, consumer packaged goods (CPG), or another industry involving perishable goods and cold chain management is highly desirable.
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