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Key Responsibilities and Required Skills for Jury Technician

💰 $45,000 - $65,000

LegalAdministrativeGovernmentPublic Sector

🎯 Role Definition

Are you a highly organized and dependable professional with a passion for public service and the judicial process? This role requires a dedicated Jury Technician to become a cornerstone of our court operations. In this vital role, you will be the primary point of contact for prospective jurors, managing the entire jury lifecycle from initial summons to final service. You will be responsible for upholding the integrity of the jury system, ensuring compliance with all legal statutes and court rules, and providing exceptional support to jurors, judges, and legal counsel. The ideal candidate is a master of multitasking, a clear communicator, and someone who thrives in a structured, deadline-driven environment where precision and confidentiality are paramount. If you are ready to play a crucial part in administering justice, we encourage you to apply.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Administrative Assistant
  • Legal Secretary or Assistant
  • Court Clerk or Deputy Clerk
  • Customer Service Representative (in a professional setting)

Advancement To:

  • Senior Jury Technician or Jury Coordinator
  • Court Operations Supervisor
  • Jury Manager / Administrator
  • Assistant Clerk of Court

Lateral Moves:

  • Courtroom Clerk
  • Case Manager
  • Judicial Assistant

Core Responsibilities

Primary Functions

  • Manage the entire juror summons process, including generating, printing, and mailing summonses and questionnaires to prospective jurors sourced from master lists.
  • Process and meticulously evaluate juror questionnaire responses, determining qualifications, exemptions, and disqualifications based on statutory requirements and local court rules.
  • Respond to a high volume of inquiries from the public, prospective jurors, and employers via telephone, email, and in person, providing clear information about jury duty obligations, deferrals, and excusals.
  • Utilize a specialized Jury Management System (JMS) to accurately input, update, and maintain juror data, status, and service history.
  • Coordinate and schedule juror service terms, creating and maintaining the calendar for jury selection weeks and assigning jurors to specific reporting dates.
  • Prepare, assemble, and distribute jury panels and associated lists for judges, court staff, and attorneys for use during the voir dire (jury selection) process.
  • Conduct juror check-in and orientation, providing a welcoming and informative introduction to the courthouse, the jury service process, and their responsibilities.
  • Manage the jury assembly room, ensuring a comfortable and orderly environment for jurors while they await assignment to a courtroom.
  • Calculate, process, and issue juror payments, mileage reimbursements, and other stipends in a timely and accurate manner.
  • Maintain the integrity and randomness of the master juror source lists by coordinating with state and local agencies (e.g., DMV, Voter Registration) for list updates.
  • Prepare and send official correspondence, including summons confirmations, deferral and excusal notices, and failure-to-appear or show-cause orders.
  • Provide direct courtroom support during the jury selection phase, assisting the courtroom clerk and judge as needed to track juror status and challenges.
  • Operate and troubleshoot audio-visual equipment used for juror orientation videos and presentations.
  • Handle sensitive and confidential juror information with the utmost discretion and in strict compliance with privacy regulations and court policies.
  • Generate and analyze statistical reports on jury utilization, yield, and demographics to support court administration and identify process improvements.
  • Assist in developing and updating procedural manuals, juror handbooks, and informational materials to enhance the juror experience.
  • Respond to and resolve juror-related issues or emergencies, including medical needs, scheduling conflicts, or security concerns, with professionalism and empathy.
  • Certify juror attendance for employers and prepare necessary documentation for jurors to verify their service.
  • Maintain and audit all official records related to jury selection, service, and payment, ensuring a clear and accurate paper trail for all proceedings.
  • Collaborate closely with judges' chambers, the Clerk of Court's office, and IT staff to ensure seamless integration of jury operations with overall court functions.

Secondary Functions

  • Support ad-hoc data requests and exploratory data analysis related to juror demographics and utilization.
  • Contribute to the organization's data strategy and roadmap by providing insights on jury management data.
  • Collaborate with business units to translate data needs into engineering requirements for the Jury Management System.
  • Participate in sprint planning and agile ceremonies within the data engineering and court technology teams.

Required Skills & Competencies

Hard Skills (Technical)

  • Jury Management Software (JMS): Proficiency in using specialized court software for managing juror pools and data.
  • Data Entry & Database Management: High speed and accuracy in data entry with a strong understanding of database principles.
  • Microsoft Office Suite: Advanced skills in MS Word (for mail merges/notices), Excel (for reporting/tracking), and Outlook (for communication).
  • Court Procedures & Legal Terminology: Working knowledge of the judicial system, legal documents, and terminology related to jury trials.
  • Records Management: Experience with systematic filing, archiving, and retrieval of both digital and physical records in a regulated environment.
  • Basic Accounting/Bookkeeping: Ability to accurately calculate and process payments, reimbursements, and perform basic financial reconciliation.
  • Office Equipment Operation: Competency in operating multi-line phone systems, printers, scanners, and audio-visual equipment.

Soft Skills

  • Communication: Exceptional verbal and written communication skills for interacting clearly and professionally with the public, jurors, and court officials.
  • Attention to Detail: Meticulous accuracy in processing forms, entering data, and adhering to complex legal statutes and procedures.
  • Discretion and Confidentiality: Unquestionable ability to handle sensitive personal information and confidential court matters with integrity.
  • Organization and Time Management: Superior ability to manage multiple competing priorities, tasks, and deadlines in a fast-paced environment.
  • Customer Service & De-escalation: A patient, empathetic, and service-oriented approach to assisting a diverse public, with the ability to handle difficult or upset individuals calmly.
  • Problem-Solving: Proactive in identifying issues, analyzing problems, and implementing effective solutions within established guidelines.
  • Adaptability: Flexibility to work under pressure and adapt to changing priorities, court schedules, and procedural updates.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent, supplemented by significant clerical, administrative, or customer service experience.

Preferred Education:

Associate's or Bachelor's Degree from an accredited college or university.

Relevant Fields of Study:

  • Public Administration
  • Criminal Justice
  • Paralegal Studies
  • Business Administration

Experience Requirements

Typical Experience Range:

2-4 years of progressively responsible administrative, clerical, or customer service experience.

Preferred:

Previous experience working directly in a court system, law office, or government agency is highly desirable. Direct experience as a Jury Clerk, Deputy Court Clerk, or in a similar role involving direct public contact and application of complex rules and regulations is a significant advantage.

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