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Key Responsibilities and Required Skills for Library Coordinator

💰 $45,000 - $65,000 Annually (DOE)

EducationLibrary ServicesAdministrationCommunity EngagementNon-Profit

🎯 Role Definition

Are you passionate about connecting people with information and fostering a love for reading in the community? This role requires a highly motivated and detail-oriented Library Coordinator to be the operational heart of our library. You will be a key player in ensuring a seamless, positive experience for our patrons, from managing circulation and collections to planning engaging community programs. This role requires a blend of excellent customer service, strong administrative skills, and a forward-thinking approach to modern library services. You'll be instrumental in shaping the library's atmosphere and impact, making it a true hub for learning, discovery, and community connection.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Library Assistant / Library Technician
  • Senior Circulation Clerk
  • Administrative Coordinator in an educational setting

Advancement To:

  • Library Manager / Branch Manager
  • Head of Circulation or Public Services
  • Departmental Librarian (e.g., Youth Services Librarian, Reference Librarian)

Lateral Moves:

  • Program Coordinator (Non-Profit or Municipal)
  • Archivist or Records Manager
  • Academic Support Coordinator

Core Responsibilities

Primary Functions

  • Oversee all daily circulation desk activities, including checking materials in and out, managing patron accounts, processing fines and fees, and issuing new library cards.
  • Provide exceptional direct public service by assisting patrons of all ages with locating materials, answering complex reference and directional questions, and providing reader's advisory.
  • Supervise, train, and schedule library assistants, pages, and/or volunteers to ensure consistent and high-quality service delivery and operational coverage.
  • Plan, promote, and execute a diverse range of library programs and events for various age groups, such as story times, technology workshops, author talks, and summer reading challenges.
  • Manage interlibrary loan (ILL) requests, from processing incoming patron requests to coordinating with other library systems for material lending and borrowing.
  • Participate in collection development activities, including suggesting new acquisitions, deselecting (weeding) outdated or damaged materials, and ensuring the collection remains relevant and vibrant.
  • Maintain the orderliness and accessibility of the library's physical collection by overseeing shelving, shelf-reading, and shifting projects.
  • Provide frontline technology support and digital literacy instruction to patrons, troubleshooting issues with public computers, printers, Wi-Fi, and e-resources like eBooks and databases.
  • Compile and analyze library usage statistics (e.g., circulation, program attendance, computer use) to generate regular reports for management and identify service trends.
  • Act as the person-in-charge in the absence of senior management, responsible for opening/closing the facility and handling any operational or patron issues that may arise.
  • Develop and implement engaging displays, exhibits, and promotional materials to highlight specific collections, services, and upcoming events.
  • Interpret and consistently enforce library policies and procedures with fairness and tact to ensure a safe, respectful, and welcoming environment for all patrons and staff.
  • Coordinate the processing of new library materials, including cataloging, stamping, and applying covers and labels to make them shelf-ready.

Secondary Functions

  • Assist in managing the library's digital presence, including updating the website with event information and creating engaging content for social media platforms.
  • Build and maintain positive relationships with community partners, local schools, and organizations to promote library services and collaborate on outreach initiatives.
  • Coordinate the scheduling and use of library meeting rooms and public spaces by internal staff and external community groups.
  • Participate in departmental and library-wide meetings, contributing to strategic planning and the continuous improvement of services.
  • Assist with monitoring the department's budget, tracking expenditures, and managing the inventory of necessary operational supplies.
  • Stay current with emerging trends, technologies, and best practices in the library field through professional development, webinars, and literature.
  • Support grant application processes or fundraising campaigns by providing data, narratives, and logistical assistance.

Required Skills & Competencies

Hard Skills (Technical)

  • Integrated Library Systems (ILS): Proficiency with ILS/LMS software such as Sierra, Alma, Koha, or Polaris for circulation, cataloging, and patron management.
  • Microsoft Office & G-Suite: Advanced skills in Word, Excel, PowerPoint, and their Google equivalents for creating reports, managing schedules, and developing presentations.
  • Database Searching: Competency in navigating and teaching patrons to use a variety of online databases (e.g., ProQuest, EBSCO, JSTOR).
  • Digital Resource Management: Experience with eBook/eAudiobook platforms like OverDrive/Libby and Hoopla.
  • Social Media & Marketing Tools: Familiarity with managing professional social media accounts and using basic design tools like Canva to create promotional materials.
  • Basic IT Troubleshooting: Ability to diagnose and resolve common issues with public computers, printers, scanners, and A/V equipment.

Soft Skills

  • Exceptional Customer Service: A genuine desire to help people and a patient, positive, and approachable demeanor.
  • Superior Communication: Excellent verbal and written communication skills for interacting clearly with patrons, staff, and community partners.
  • Organizational & Planning Skills: The ability to manage multiple projects, prioritize tasks effectively, and meet deadlines in a busy environment.
  • Problem-Solving & Adaptability: Resourcefulness to handle unexpected situations and the flexibility to adapt to changing technologies and patron needs.
  • Leadership & Supervision: The capacity to train, motivate, and guide a team of staff or volunteers effectively.
  • Attention to Detail: Meticulousness in handling records, statistics, and cash transactions to ensure accuracy.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor's Degree from an accredited institution.

Preferred Education:

  • Master's Degree in Library and Information Science (MLIS/MLS), or current enrollment in an ALA-accredited program.

Relevant Fields of Study:

  • Library Science / Information Science
  • English / Literature
  • Education
  • History
  • Communications

Experience Requirements

Typical Experience Range:

  • 2-4 years of progressive experience working in a public, academic, or school library setting, with significant public-facing responsibilities.

Preferred:

  • At least one year of experience in a supervisory or team-lead capacity is highly desirable.
  • Demonstrated experience in planning and executing programs for the public.
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