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Key Responsibilities and Required Skills for Machine Helper

💰 $17 - $23 per hour

ManufacturingProductionGeneral LaborIndustrialEntry-Level

🎯 Role Definition

The Machine Helper is the essential backbone of our machine operations team. Your primary purpose is to provide crucial support to senior operators, ensuring that machinery is consistently supplied with materials, operates smoothly, and that the work area remains safe and efficient. You will be instrumental in minimizing downtime and maximizing output by handling materials, performing basic quality checks, and assisting with machine setups and changeovers. This role is a key starting point for a successful career in modern manufacturing.


📈 Career Progression

Typical Career Path

Entry Point From:

  • High School Graduate
  • General Laborer
  • Warehouse Associate

Advancement To:

  • Machine Operator
  • Lead Production Operator
  • Maintenance Technician

Lateral Moves:

  • Quality Control Inspector
  • Inventory Control Associate

Core Responsibilities

Primary Functions

  • Actively assist senior Machine Operators with the setup, calibration, and operation of various production machines according to specifications.
  • Safely and efficiently load raw materials, such as metal coils, plastic resins, or bulk ingredients, into machine hoppers, feeders, and spindles.
  • Carefully unload finished or semi-finished products from machinery and prepare them for the next stage of production, inspection, or packaging.
  • Continuously monitor machine operations to detect any malfunctions, jams, or deviations from standard processes, and promptly alert the lead operator or supervisor.
  • Transport raw materials, supplies, and finished goods to and from workstations using pallet jacks, dollies, and other material handling equipment.
  • Perform basic quality control checks on products, visually inspecting for defects and using basic measuring tools like calipers and tape measures to ensure they meet specifications.
  • Maintain a clean, organized, and safe work environment by regularly sweeping floors, clearing debris, and disposing of waste materials according to company guidelines.
  • Bundle, stack, and palletize finished products, ensuring they are stable and secure for transport to the warehouse or shipping department.
  • Accurately label products, boxes, and pallets with identification information, batch numbers, and other required details to ensure traceability.
  • Assist in machine changeovers by helping to swap out tooling, dies, and other components under the guidance of a senior operator to minimize downtime.
  • Perform routine and minor preventive maintenance tasks, such as lubricating machine parts, cleaning filters, checking fluid levels, and tightening fittings.
  • Keep detailed and accurate records of production output, downtime, and material consumption on daily production logs or digital tracking systems.
  • Adhere strictly to all company safety protocols, procedures, and policies, including the proper and consistent use of Personal Protective Equipment (PPE).
  • Help manage the inventory of raw materials and supplies at the workstation, notifying supervisors when stock is running low to prevent production interruptions.
  • Operate basic hand tools and power tools to make minor adjustments or assist in maintenance and setup procedures as directed.
  • Read and interpret work orders, basic blueprints, and production schedules to understand job requirements and material needs for each production run.
  • Sort finished parts and discard or segregate any pieces that do not meet the established quality standards, documenting any non-conformance.
  • Collaborate effectively with other helpers, operators, quality inspectors, and supervisors to ensure a smooth and continuous production flow.
  • Report any safety hazards, equipment malfunctions, or quality issues immediately to the shift supervisor or lead operator to facilitate a quick resolution.
  • Participate actively in team meetings and continuous improvement initiatives aimed at enhancing safety, quality, and overall productivity.
  • Ensure all tools, gauges, and auxiliary equipment are accounted for and returned to their designated storage locations at the end of each shift.
  • Support the packaging process by assembling boxes, operating shrink-wrap machines, applying labels, and preparing goods for shipment as needed.

Secondary Functions

  • Assist with periodic inventory counts and reconciliation activities within the production area and adjacent storage zones.
  • Participate in all mandatory safety training sessions, workshops, and contribute constructively to safety committee meetings.
  • Help train and onboard new Machine Helpers by demonstrating proper procedures, safety practices, and operational basics.
  • Provide support to other departments or production lines as directed during periods of high demand or staff shortages to meet overall plant goals.

Required Skills & Competencies

Hard Skills (Technical)

  • Proficiency in operating manual and electric pallet jacks for material transport.
  • Basic mechanical aptitude and familiarity with hand tools (wrenches, screwdrivers) and power tools (drills, grinders).
  • Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division for production counts.
  • Skill in reading and interpreting measurements from tape measures, rulers, and basic calipers.
  • Knowledge of safe lifting techniques and proper material handling procedures.
  • Ability to read and comprehend work orders, safety manuals (SDS), and operational instructions.
  • Basic computer literacy for data entry into production tracking software or timekeeping systems.
  • Foundational understanding of Lockout/Tagout (LOTO) procedures and other critical industrial safety standards.
  • Ability to stand for extended periods, walk, bend, and lift up to 50 pounds repeatedly throughout a shift.
  • Familiarity with basic machine operation principles including start/stop controls and emergency shut-off procedures.

Soft Skills

  • Strong attention to detail and a commitment to producing high-quality work.
  • Excellent verbal communication skills and the ability to follow both verbal and written instructions accurately.
  • A proactive and collaborative team player attitude, willing to help others to meet collective goals.
  • Punctual, reliable, and possesses a strong and consistent work ethic.
  • Ability to work effectively and maintain composure in a fast-paced, deadline-driven environment.
  • Good problem-solving skills to identify and report issues before they escalate.
  • Adaptability and a strong willingness to learn new tasks, machinery, and processes.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or GED equivalent.

Preferred Education:

  • Vocational or Technical school certificate in a manufacturing-related field.

Relevant Fields of Study:

  • Manufacturing Technology
  • Industrial Maintenance

Experience Requirements

Typical Experience Range: 0-2 years of experience in a related environment.

Preferred: Previous experience as a general laborer, material handler, or helper in a manufacturing, production, or warehouse setting is a strong plus. Comprehensive on-the-job training will be provided to the right candidate.