Key Responsibilities and Required Skills for Night Packager

🎯 Role Definition

The Night Packager is a vital operational role responsible for the final stage of our order fulfillment process during the overnight shift. This individual ensures that all products are picked, inspected, and packaged according to our high-quality standards before being shipped to our customers. Success in this role hinges on accuracy, efficiency, and a steadfast commitment to safety, directly impacting customer satisfaction and the overall success of our logistics operation. You are the final guardian of quality, ensuring a perfect experience for our customers from the moment they receive their package.

📈 Career Progression

Typical Career Path

Entry Point From:

General Laborer
Retail Stock Associate
Fast Food Crew Member
Gig Economy Driver

Advancement To:

Warehouse Team Lead / Shift Lead
Inventory Control Specialist
Warehouse Supervisor
Logistics Coordinator

Lateral Moves:

Forklift Operator
Receiving Associate
Quality Assurance Inspector
Shipping & Receiving Clerk

Core Responsibilities

Primary Functions

Accurately pick, pack, and prepare customer orders for shipment, ensuring all items are correctly selected and securely packaged to prevent damage during transit.
Perform rigorous quality control checks on all products before and during the packing process, identifying and segregating any damaged, defective, or incorrect items to maintain our high standards.
Operate RF (Radio Frequency) scanners and other warehouse management system (WMS) handheld devices to track inventory, process orders, and confirm shipment details with exceptional accuracy.
Generate, print, and meticulously apply shipping labels, packing slips, and any required hazmat or special handling documentation to outbound parcels.
Consistently meet or exceed established productivity targets and performance metrics for packing speed, order accuracy, and overall throughput without compromising quality or safety.
Maintain a clean, safe, and organized work station and surrounding areas, adhering to all safety protocols and 5S principles to ensure an efficient and hazard-free environment.
Safely palletize, wrap, and stage completed orders in the designated shipping lanes, preparing them for loading onto outbound trailers.
Collaborate effectively with team members, leads, and supervisors across the overnight shift to ensure a smooth and continuous workflow from picking to shipping.
Handle products and packages of various sizes and weights, frequently lifting up to 50 pounds, and standing, bending, and walking for the duration of the shift.
Replenish packing materials, including boxes, tape, dunnage, and labels, at your workstation to ensure you are always prepared for the next order.
Follow detailed, step-by-step instructions and standard operating procedures (SOPs) for packing specific products or fulfilling complex customer requests.
Escalate any unresolved issues, such as inventory discrepancies, system errors, or safety concerns, to the shift supervisor in a timely manner.
Operate manual and electric pallet jacks and other material handling equipment (MHE) to move products and pallets throughout the facility safely.
Sort and segregate packages based on carrier, destination, and service level (e.g., overnight, ground) to streamline the loading process.
Actively participate in all required safety training sessions and apply learned principles to daily tasks to foster a culture of safety and accident prevention.

Secondary Functions

Assist in conducting cycle counts and periodic physical inventory audits to help maintain the accuracy of our warehouse management system.
Provide constructive feedback on packing processes and workflows, suggesting potential improvements to enhance efficiency, safety, or quality.
Support the training and onboarding of new night shift team members by demonstrating proper techniques and procedures.
Flexibly perform duties in other departments, such as picking or receiving, as directed by supervisors to meet fluctuating business demands.
Contribute to end-of-shift cleaning and organizational tasks to ensure a smooth and efficient handover to the next shift.

Required Skills & Competencies

Hard Skills (Technical)

RF Scanner Operation: Proficient in using handheld RF scanning devices for order picking, tracking, and inventory management.
Material Handling: Experience safely operating manual pallet jacks, electric pallet jacks, or other basic warehouse equipment.
Physical Stamina: Ability to stand, walk, bend, and lift up to 50 lbs repeatedly throughout an 8-10 hour overnight shift.
Basic Computer Literacy: Familiarity with using computers to print labels, look up order information, or complete training modules.
Warehouse Management Systems (WMS): Prior experience or the ability to quickly learn and navigate WMS software.
Packing Expertise: Knowledge of various packing techniques and materials to ensure product safety and integrity.

Soft Skills

Attention to Detail: Meticulous and thorough in checking orders, labels, and product quality to minimize errors.
Reliability & Punctuality: A strong work ethic with a dependable record of attendance, especially for the critical overnight shift.
Time Management: Ability to work efficiently in a fast-paced environment and consistently meet productivity goals.
Teamwork & Collaboration: Excellent interpersonal skills and a willingness to work collaboratively with colleagues to achieve shared objectives.
Adaptability: Capable of adjusting to changing priorities, workflows, and last-minute requests with a positive attitude.
Problem-Solving: Proactive in identifying issues and seeking effective solutions to maintain workflow and quality.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent is required.

Preferred Education:

Vocational certificate in logistics or a related field is a plus.

Relevant Fields of Study:

Logistics
Supply Chain Management

Experience Requirements

Typical Experience Range: 0 - 2 years. We are willing to train motivated individuals who are new to the warehouse environment.

Preferred: 6+ months of experience in a warehouse, distribution center, manufacturing, or fulfillment environment, particularly working an overnight or 3rd shift.