Torchora
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Key Responsibilities and Required Skills for a Night Shift Manager

💰 $65,000 - $95,000

ManagementOperationsLogisticsManufacturingSupply Chain

🎯 Role Definition

Are you a natural leader who thrives in a fast-paced environment and excels when the sun goes down? This role requires a dedicated and results-oriented Night Shift Manager to take full ownership of our overnight operations. As the key leader on-site during the third shift, you will be responsible for everything from team leadership and performance management to operational execution and safety compliance. This is a critical role for our organization, ensuring a seamless 24/7 operation and a smooth handover to the day shift. The ideal candidate is a proactive problem-solver, an exceptional communicator, and a motivational leader committed to fostering a positive and productive work culture after hours.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Shift Supervisor or Team Lead
  • Assistant Production/Operations Manager
  • Senior Warehouse Associate with leadership training

Advancement To:

  • Operations Manager
  • Plant Manager or General Manager
  • Director of Operations

Lateral Moves:

  • Day Shift Manager
  • Process Improvement Manager
  • Logistics & Planning Manager

Core Responsibilities

Primary Functions

  • Directly supervise and coordinate the activities of all night shift employees, including production, maintenance, and logistics staff, to ensure operational goals are achieved.
  • Champion and enforce all safety policies, procedures, and regulations (including OSHA standards) to maintain a secure and hazard-free work environment for the overnight team.
  • Monitor workflow and staff productivity throughout the shift, making real-time adjustments to personnel and resources to meet production schedules and efficiency targets.
  • Serve as the primary point of contact for all after-hours emergencies, incidents, and operational issues, demonstrating calm and decisive problem-solving skills.
  • Conduct regular performance evaluations, provide constructive feedback, and deliver coaching and mentoring to develop the skills and capabilities of the night shift team.
  • Manage employee relations, address grievances, and administer disciplinary action when necessary, ensuring fair and consistent application of company policies.
  • Oversee quality control processes during the shift, ensuring all products and services meet or exceed established standards before leaving the facility.
  • Prepare and deliver comprehensive end-of-shift reports detailing production numbers, staffing levels, safety incidents, and any unresolved issues for a smooth transition to the day shift management.
  • Manage and approve employee timekeeping, attendance records, and requests for time off to ensure accurate payroll and adequate staffing.
  • Lead daily pre-shift meetings to communicate goals, safety reminders, and important company updates to the entire night crew.
  • Identify opportunities for process improvement, cost reduction, and increased efficiency within the night shift operations and present recommendations to senior management.
    ax- Maintain and monitor inventory levels, coordinating with the logistics team to ensure the availability of necessary raw materials and supplies for the shift.
  • Ensure all machinery and equipment are operated correctly and safely, and coordinate with the maintenance department to address any breakdowns or necessary repairs promptly.
  • Train new employees and provide ongoing training to existing staff on new procedures, safety protocols, and equipment operation.
  • Foster a positive, collaborative, and high-performance team culture that encourages employee engagement and accountability.
  • Conduct root cause analysis for any production delays, quality defects, or safety incidents that occur during the shift and implement corrective actions.
  • Manage the physical security of the facility during overnight hours, including controlling access and responding to any security alerts.
  • Collaborate effectively with managers from other shifts to ensure seamless handovers, consistent communication, and alignment on operational priorities.
  • Uphold and promote the company's core values, mission, and standards of professional conduct among all night shift personnel.
  • Monitor and control operational costs, including labor, supplies, and utilities, to stay within the departmental budget.
  • Lead the team through periods of change, such as the implementation of new technology or processes, providing clear communication and support.

Secondary Functions

  • Collaborate with day-shift management to ensure a smooth and comprehensive transition of duties, priorities, and unresolved issues.
  • Participate in site-wide safety committees and contribute to the development of new safety initiatives and policies.
  • Assist in the execution of periodic inventory cycle counts and physical inventory audits.
  • Act as the facility's emergency response coordinator for any incidents occurring after standard business hours.

Required Skills & Competencies

Hard Skills (Technical)

  • Operations Management: Strong knowledge of production, logistics, or warehouse operational workflows and KPIs.
  • Safety & Compliance: Proficient in OSHA regulations and standard industrial safety protocols.
  • WMS/ERP Systems: Experience using Warehouse Management Systems (WMS) or Enterprise Resource Planning (ERP) software (e.g., SAP, Oracle).
  • Inventory Control: Solid understanding of inventory management principles and cycle counting.
  • Microsoft Office Suite: Proficiency in Excel, Word, and Outlook for reporting, communication, and data tracking.
  • Lean/Six Sigma: Familiarity with continuous improvement methodologies is a strong asset.

Soft Skills

  • Leadership & Motivation: Proven ability to lead, inspire, and motivate a diverse team in a high-pressure environment.
  • Problem-Solving & Decision-Making: Exceptional ability to think critically, analyze situations, and make sound decisions quickly and independently.
  • Communication: Clear, concise, and professional communication skills, both written and verbal, for effective reporting and team interaction.
  • Conflict Resolution: Skilled in de-escalating conflicts and mediating disputes to maintain a positive work environment.
  • Time Management & Prioritization: Excellent organizational skills to manage multiple competing priorities effectively throughout the shift.
  • Adaptability: Ability to remain composed and flexible in a dynamic, and often unpredictable, overnight setting.

Education & Experience

Educational Background

Minimum Education:

  • High School Diploma or GED Equivalent.

Preferred Education:

  • Associate's or Bachelor's Degree.

Relevant Fields of Study:

  • Business Administration
  • Operations Management
  • Logistics & Supply Chain Management
  • Industrial Engineering

Experience Requirements

Typical Experience Range:

  • 3-5 years of experience in a supervisory or leadership role within a manufacturing, distribution, logistics, or similar industrial environment.

Preferred:

  • 5+ years of progressive leadership experience, with at least 2 years directly managing an off-shift or night-shift team. Proven track record of improving team performance, safety, and productivity.
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