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Key Responsibilities and Required Skills for a Regional Facilities Manager

💰 $110,000 - $155,000

Facilities ManagementOperationsReal EstateProject Management

🎯 Role Definition

Are you a strategic leader with a passion for creating exceptional physical environments? We are searching for a highly motivated and experienced Regional Facilities Manager to join our growing team. In this pivotal role, you will be the single point of accountability for all facilities management functions across a diverse portfolio of corporate, retail, or industrial sites within your assigned region. You will be responsible for leading a team, managing significant budgets, and driving strategic initiatives to ensure our workplaces are safe, efficient, productive, and aligned with our company's brand and values. This position requires a proactive, hands-on leader who can balance strategic planning with tactical execution to deliver best-in-class facilities services.

📈 Career Progression

Typical Career Path

Entry Point From:

  • Senior Facilities Manager (single large site)
  • Facilities Project Manager
  • Multi-Site Operations Manager

Advancement To:

  • Director of Facilities / Head of Facilities
  • Regional Director of Operations
  • Director of Corporate Real Estate & Facilities

Lateral Moves:

  • Senior Manager, Real Estate & Workplace Strategy
  • Senior Construction Project Manager

Core Responsibilities

Primary Functions

  • Oversee the comprehensive facilities management, including all hard and soft services, for a portfolio of 15-30+ sites across a large geographic region, ensuring operational consistency and excellence.
  • Develop, manage, and execute the regional facilities operating (OpEx) and capital (CapEx) budgets, including detailed forecasting, monthly variance analysis, and identifying strategic cost-saving opportunities.
  • Lead, mentor, and develop a team of remote and on-site facilities staff, fostering a culture of high performance, collaboration, and continuous improvement through regular coaching and performance management.
  • Direct all preventative, predictive, and corrective maintenance programs for critical building systems such as HVAC, electrical, plumbing, fire/life safety, and building envelope to maximize asset life and minimize business disruption.
  • Manage the full lifecycle of third-party vendor and supplier relationships, from sourcing and RFP processes to contract negotiation, performance management (KPIs/SLAs), and quality assurance.
  • Ensure all facilities within the region strictly adhere to federal, state, and local regulations, including OSHA, EPA, ADA, and local building codes, and lead audit and inspection readiness programs.
  • Champion and implement robust Environmental, Health & Safety (EHS) programs, conduct risk assessments, and manage incident reporting and investigation to cultivate a "safety-first" culture.
  • Lead and manage multiple small-to-medium scale facilities projects concurrently, including office relocations, renovations, space reconfigurations, and new equipment installations from concept to completion.
  • Develop and implement regional emergency preparedness and business continuity plans, acting as the primary incident commander for facilities-related emergencies within the region.
  • Partner with corporate real estate teams on strategic initiatives such as site selection, lease administration, new site build-outs, and property dispositions.
  • Utilize Computerized Maintenance Management Systems (CMMS) and other facilities management software to manage work orders, track assets, and generate performance analytics to drive data-informed decisions.
  • Conduct regular site inspections and condition assessments across the portfolio to proactively identify deficiencies, develop remediation plans, and prioritize capital investments.
  • Drive the implementation of corporate sustainability and energy management initiatives at the regional level, tracking utility consumption and identifying opportunities for reduction.
  • Serve as the primary liaison between facilities and senior regional leadership, providing regular, transparent updates on performance, projects, and critical issues.
  • Develop and maintain strong relationships with key internal stakeholders, including IT, HR, Security, and business unit leaders, to ensure cohesive and integrated workplace services.
  • Oversee regional space planning and occupancy management, ensuring efficient use of space and accommodating headcount changes in partnership with business leaders.
  • Establish and standardize best practices, policies, and procedures for facilities operations across the region to improve efficiency and service quality.
  • Manage physical security systems and protocols in coordination with the corporate security team, including access control, CCTV, and alarm systems.
  • Lead customer service efforts for all facility-related requests, ensuring timely and effective resolution and maintaining high levels of internal client satisfaction.
  • Prepare and present compelling business cases for capital projects and operational improvements to executive leadership.

Secondary Functions

  • Support strategic real estate initiatives, including site selection analysis, lease negotiation input, and new site build-outs or decommissions.
  • Contribute to the development and implementation of corporate sustainability programs and energy management initiatives across the regional portfolio.
  • Collaborate with cross-functional partners in IT, HR, Security, and Finance to ensure seamless delivery of workplace services.
  • Generate and present regular performance reports and dashboards to senior leadership on key facilities metrics, such as work order completion rates, budget performance, and compliance status.

Required Skills & Competencies

Hard Skills (Technical)

  • Multi-Site Facilities Management: Proven ability to manage operations, maintenance, and services across a geographically dispersed portfolio of properties.
  • Budgeting & Financial Acumen: Expertise in developing and managing large, complex OpEx and CapEx budgets, including financial modeling and variance reporting.
  • Vendor & Contract Management: Skilled in RFP development, contract negotiation, and managing vendor performance against SLAs and KPIs.
  • Project Management: Demonstrated experience leading facilities-related projects (e.g., renovations, relocations, capital upgrades) on time and within budget.
  • EHS & Regulatory Compliance: In-depth knowledge of OSHA, EPA, ADA, NFPA, and other relevant local and national regulations.
  • Building Systems Knowledge: Strong technical understanding of MEP (Mechanical, Electrical, Plumbing), HVAC, and fire/life safety systems.
  • CMMS/IWMS Proficiency: Hands-on experience with Computerized Maintenance Management Systems (e.g., ServiceChannel, Corrigo) or Integrated Workplace Management Systems.
  • Building Management Systems (BMS): Familiarity with BMS platforms for controlling and monitoring building systems and energy usage.

Soft Skills

  • Leadership & Team Management: Ability to inspire, manage, and develop a remote team of facilities professionals.
  • Strategic Thinking: Capacity to move beyond day-to-day tactical issues to develop long-term operational plans and strategies.
  • Negotiation & Influence: Superior negotiation skills for contracts and ability to influence stakeholders at all levels of the organization.
  • Stakeholder Management: Adept at building and maintaining positive relationships with internal clients, leadership, and external partners.
  • Critical Thinking & Problem-Solving: Exceptional analytical and problem-solving skills to address complex operational challenges decisively.
  • Executive Communication: Excellent written, verbal, and presentation skills, with the ability to communicate complex information clearly to a variety of audiences.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor’s degree or equivalent combination of education and professional experience in a related field.

Preferred Education:

  • Bachelor's or Master's degree in a relevant field.
  • Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or Project Management Professional (PMP) are highly desirable.

Relevant Fields of Study:

  • Facilities Management
  • Business Administration
  • Engineering (Mechanical, Electrical)
  • Corporate Real Estate
  • Construction or Project Management

Experience Requirements

Typical Experience Range:

  • A minimum of 7-10 years of progressive experience in facilities management, with at least 3-5 years in a multi-site or regional management capacity.

Preferred:

  • Experience managing a regional portfolio of 20+ commercial, retail, or industrial locations.
  • Proven track record of managing annual operating and capital budgets in excess of $5M.
  • Direct experience leading and developing a team of direct reports in a remote/hybrid environment.
  • Experience in a fast-paced, high-growth corporate environment is a significant plus.
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