Key Responsibilities and Required Skills for Team Technician

🎯 Role Definition

As a Team Technician, you are the backbone of our operational success. You will be responsible for the installation, maintenance, and repair of our essential equipment and infrastructure. Working collaboratively within a dedicated technical team, you will apply your diagnostic skills to solve complex problems, perform preventative maintenance to mitigate risks, and contribute to a culture of safety and continuous improvement. This position requires a proactive, hands-on individual who thrives in a fast-paced environment and is committed to delivering high-quality work.

📈 Career Progression

Typical Career Path

Entry Point From:

Associate Technician or Junior Technician
Technical School or Trade School Graduate
Maintenance Mechanic or Electrician Apprentice

Advancement To:

Lead Technician or Senior Technician
Maintenance Supervisor or Team Lead
Field Service Manager or Operations Supervisor

Lateral Moves:

Controls Technician or Automation Specialist
Project Coordinator
Facilities Manager

Core Responsibilities

Primary Functions

Perform routine and complex preventative maintenance on mechanical, electrical, and pneumatic systems to ensure maximum equipment uptime and reliability.
Diagnose and troubleshoot system failures and equipment malfunctions by interpreting blueprints, schematics, technical manuals, and diagnostic reports.
Execute timely and effective repairs on production machinery, facility systems, or IT hardware, ensuring all work meets safety and quality standards.
Install, set up, and commission new equipment, systems, and machinery according to manufacturer specifications and company procedures.
Conduct regular inspections and functional tests on critical infrastructure, documenting findings and recommending corrective actions.
Respond promptly to emergency maintenance requests and service calls to minimize downtime and impact on operations.
Utilize a Computerized Maintenance Management System (CMMS) to accurately document all work orders, track parts inventory, and log maintenance history.
Calibrate precision instruments, tools, and electronic equipment to maintain accuracy and compliance with industry standards.
Adhere strictly to all safety protocols, including Lock-Out/Tag-Out (LOTO), arc flash, and proper use of Personal Protective Equipment (PPE).
Operate and maintain various tools and diagnostic equipment, including multimeters, oscilloscopes, thermal imagers, and alignment tools.
Manage and maintain a stock of critical spare parts and supplies, initiating procurement requests as needed to prevent shortages.
Provide technical guidance and on-the-job training to junior technicians and equipment operators to enhance team skill sets.
Participate in root cause analysis (RCA) for recurring equipment failures and contribute to developing long-term solutions.
Safely operate powered industrial trucks, aerial lifts, and other heavy equipment as required for maintenance tasks.

Secondary Functions

Collaborate with engineering and operations teams to support continuous improvement projects and new equipment integration.
Assist in the development and revision of Standard Operating Procedures (SOPs) and maintenance best practices.
Maintain a clean, organized, and safe work area, following 5S principles and other lean manufacturing methodologies.
Provide clear and concise status updates on maintenance activities during team meetings and shift handovers.
Support facility-wide projects, including system upgrades, equipment relocation, and infrastructure modifications.
Escalate unresolved or highly complex technical issues to senior technicians, engineers, or external vendors for resolution.
Participate in an on-call rotation to provide after-hours and weekend support for critical operational issues.

Required Skills & Competencies

Hard Skills (Technical)

Troubleshooting: Strong diagnostic skills for mechanical, electrical, hydraulic, and pneumatic systems.
Schematics & Blueprints: Proficiency in reading and interpreting technical drawings, wiring diagrams, and P&IDs.
CMMS Software: Experience using maintenance management systems like SAP PM, Maximo, or similar platforms.
Electrical Systems: Knowledge of AC/DC circuits, motor controls, VFDs, and industrial wiring up to 480V.
PLC & Automation: Basic understanding of Programmable Logic Controllers (PLCs) and control systems (e.g., Allen-Bradley, Siemens).
Network & Hardware: Ability to install, configure, and troubleshoot computer hardware, peripherals, and basic network connections.
Preventative Maintenance: Expertise in developing and executing PM schedules and tasks.
Hand & Power Tools: Skilled in the safe and effective use of a wide range of industrial tools and diagnostic equipment.

Soft Skills

Problem-Solving: A methodical and analytical approach to identifying and resolving complex issues.
Collaboration: Excellent teamwork skills and the ability to work effectively with diverse teams and departments.
Communication: Clear verbal and written communication skills for reporting, documentation, and team interaction.
Time Management: Ability to prioritize tasks effectively in a fast-paced, dynamic environment.
Attention to Detail: High level of accuracy and precision in all aspects of work, from repairs to documentation.
Adaptability: Flexibility to handle changing priorities, unexpected breakdowns, and evolving technologies.
Safety-Conscious: A strong commitment to maintaining a safe work environment for oneself and others.

Education & Experience

Educational Background

Minimum Education:

High School Diploma or GED equivalent.

Preferred Education:

Associate's Degree or a certificate from a technical/trade school.

Relevant Fields of Study:

Industrial Maintenance Technology
Mechatronics or Automation
Electronics Engineering Technology
Information Technology

Experience Requirements

Typical Experience Range: 3-5 years of hands-on experience in industrial maintenance, field service, or a related technical role.

Preferred: 5+ years of experience, including demonstrated experience working within a collaborative team structure and mentoring junior staff. Experience in a manufacturing, distribution, or data center environment is highly desirable.