Key Responsibilities and Required Skills for Training Quality Coordinator
💰 $55,000 - $85,000
TrainingLearning & DevelopmentQuality AssuranceEmployee Development
🎯 Role Definition
The Training Quality Coordinator ensures that organizational training programs meet established quality standards, align with business objectives, and enhance employee performance. This role monitors training effectiveness, conducts audits, and collaborates with stakeholders to optimize learning content, delivery methods, and compliance requirements.
📈 Career Progression
Typical Career Path
Entry Point From:
- Training Specialist
- Learning and Development Coordinator
- Quality Assurance Analyst
Advancement To:
- Training Quality Manager
- Learning and Development Manager
- Organizational Development Lead
Lateral Moves:
- Compliance Coordinator
- Employee Development Specialist
Core Responsibilities
Primary Functions
- Evaluate and monitor training programs to ensure alignment with organizational standards and learning objectives.
- Conduct audits of training sessions, materials, and delivery methods to assess quality and effectiveness.
- Develop and implement training quality standards, processes, and evaluation frameworks.
- Collect and analyze feedback from participants, trainers, and stakeholders to improve training initiatives.
- Collaborate with subject matter experts to review and update course content for relevance and accuracy.
- Maintain records of training activities, certifications, and compliance adherence.
- Identify gaps in training delivery and recommend corrective actions or enhancements.
- Support the design and implementation of evaluation tools, surveys, and assessments.
- Facilitate training sessions or workshops as needed to maintain quality standards.
- Coordinate with learning management system (LMS) administrators to track and report on training metrics.
- Review and approve instructional materials, including presentations, manuals, and digital content.
- Monitor compliance with internal policies, industry regulations, and accreditation requirements.
- Conduct benchmarking and research on best practices in training and development.
- Collaborate with HR and department leaders to align training programs with organizational goals.
- Support trainer onboarding, coaching, and continuous professional development.
- Provide guidance on instructional design, delivery techniques, and adult learning principles.
- Analyze training performance data to produce insights and actionable recommendations.
- Participate in cross-functional projects to enhance overall employee learning and development initiatives.
- Develop reports and presentations for leadership on training outcomes, quality metrics, and improvement strategies.
- Monitor and track training budgets, ensuring cost-effective and high-quality program delivery.
Secondary Functions
- Support ad-hoc analysis of training effectiveness and quality metrics.
- Contribute to the organization's learning and development strategy and quality improvement roadmap.
- Collaborate with business units to translate operational needs into training solutions.
- Participate in planning, review meetings, and strategic discussions regarding training initiatives.
Required Skills & Competencies
Hard Skills (Technical)
- Knowledge of instructional design, adult learning theory, and training methodologies.
- Experience with learning management systems (LMS) and training software tools.
- Ability to design, implement, and analyze training evaluations and assessments.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) for reporting and presentations.
- Understanding of quality assurance standards and compliance requirements in training programs.
- Data analysis and reporting skills to assess training effectiveness.
- Project management skills for coordinating multiple training initiatives.
- Experience with e-learning platforms, content development, and multimedia tools.
- Knowledge of accreditation, regulatory, and industry standards for workforce training.
- Ability to develop training materials, guides, and instructional documentation.
Soft Skills
- Strong written and verbal communication skills.
- Attention to detail and commitment to high-quality standards.
- Analytical thinking and problem-solving abilities.
- Collaboration and teamwork across multiple departments.
- Organizational and time management skills for handling multiple projects.
- Adaptability and flexibility to changing training priorities.
- Coaching and mentoring skills to support trainers and participants.
- Critical thinking for evaluating and improving training programs.
Education & Experience
Educational Background
Minimum Education:
Bachelor’s Degree
Preferred Education:
Bachelor’s or Master’s Degree
Relevant Fields of Study:
- Human Resources, Learning & Development
- Education, Instructional Design, or Organizational Development
- Business Administration or Quality Management
Experience Requirements
Typical Experience Range:
2–5 years in training, quality assurance, or learning and development roles
Preferred:
Experience in evaluating training programs, monitoring compliance, and implementing quality improvement initiatives in organizational or corporate environments.