Key Responsibilities and Required Skills for a Uniform & Wardrobe Attendant

🎯 Role Definition

As a Uniform & Wardrobe Attendant, you are the custodian of the company's professional image as embodied by its employees. Your primary mission is to oversee the entire uniform inventory with precision and care. This involves not only the day-to-day transactions of issuing and receiving garments but also the strategic management of stock levels, quality control, and maintenance. You will interact with employees from all departments, providing excellent service and ensuring they have the necessary attire to perform their roles effectively and represent the brand with pride. This position requires a keen eye for detail, strong organizational skills, and a proactive approach to problem-solving within a dynamic environment.

📈 Career Progression

Typical Career Path

Entry Point From:

Housekeeping Attendant
Laundry Assistant
Retail Stock Clerk
General Warehouse Worker

Advancement To:

Uniform Room Supervisor
Laundry Manager
Inventory Control Supervisor
Facilities Coordinator

Lateral Moves:

Linen Room Attendant
Purchasing Clerk
Central Supply Technician

Core Responsibilities

Primary Functions

Accurately issue clean, complete, and properly sized uniforms to all eligible employees based on departmental specifications and presentation standards.
Diligently collect, sort, and count all soiled uniforms returned by employees, ensuring accurate tracking and preparation for laundry services.
Conduct thorough quality control inspections on all cleaned garments, identifying and segregating items that require mending, spot treatment, or replacement due to wear and tear.
Meticulously manage and maintain the uniform inventory system, whether manual or computerized, to ensure real-time accuracy of stock levels.
Execute regular inventory counts, including cycle counts and full physical inventories, to reconcile stock records and identify any discrepancies.
Operate standard laundry and pressing equipment safely and efficiently to process specific uniform items in-house as needed.
Coordinate the pickup and delivery schedule with external laundry service providers, verifying counts and quality upon return.
Perform basic on-the-spot repairs, such as sewing on buttons, mending small tears, or hemming trousers, to extend the life of the garments.
Process new hires by fitting them for their complete uniform set and creating or updating their records in the inventory system.
Manage the uniform check-out and return process for separating employees, ensuring all company property is collected and records are finalized.
Maintain the uniform and wardrobe area in a clean, organized, and secure manner to ensure a safe and efficient working environment.
Create and maintain accurate records for each employee, detailing the specific uniform items and sizes issued to them.
Assist in forecasting future uniform needs based on usage patterns, employee turnover, and upcoming new hires or departmental changes.
Receive and unpack new uniform shipments, verifying the contents against purchase orders and stocking items in their designated locations.
Prepare and package uniforms for disposal or donation once they are deemed unserviceable, following company policy.

Secondary Functions

Provide excellent customer service to employees, addressing any questions or concerns regarding their uniforms in a professional and timely manner.
Collaborate with department managers to communicate uniform policies and ensure compliance with brand and grooming standards.
Assist in the ordering process for new uniform stock and supplies by providing inventory data and recommendations to the purchasing department.
Support departmental cross-training efforts by sharing knowledge of uniform room procedures and systems with other team members.
Log and report any persistent issues with uniform quality, laundry service, or inventory discrepancies to the direct supervisor for resolution.
Participate in departmental meetings to stay informed about operational changes, new policies, or upcoming events that may impact uniform needs.
Handle the distribution and tracking of specialized apparel or personal protective equipment (PPE) as required by certain job functions.

Required Skills & Competencies

Hard Skills (Technical)

Inventory Management Software Proficiency
Basic Sewing and Mending Skills
Operation of Industrial Laundry Equipment
Data Entry and Digital Record Keeping
Knowledge of Fabrics, Textiles, and Cleaning Processes
Understanding of Supply Chain and Logistics Basics

Soft Skills

Exceptional Attention to Detail
Strong Organizational and Time Management Skills
Interpersonal and Clear Communication Skills
Customer Service and People-First Orientation
Proactive Problem-Solving and Resourcefulness
High Degree of Reliability and Punctuality

Education & Experience

Educational Background

Minimum Education:

High School Diploma or equivalent (GED).

Preferred Education:

Vocational certificate in Hospitality, Fashion, or Supply Chain Management.

Relevant Fields of Study:

Hospitality Management
Business Administration

Experience Requirements

Typical Experience Range: 0-3 years in a related field.

Preferred: 1+ years of direct experience in a uniform room, laundry, or stockroom environment, preferably within the hospitality, healthcare, or casino industry.