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Key Responsibilities and Required Skills for a Video Game Coordinator

💰 $55,000 - $80,000

GamingProject ManagementLive OperationsProductionCommunity Management

🎯 Role Definition

Are you the ultimate multitasker with a deep passion for video games? We're looking for a Video Game Coordinator to be the organizational backbone of our game projects. In this pivotal role, you will act as a central communication hub, ensuring that information flows seamlessly between development, QA, marketing, community, and other key departments. You will be responsible for tracking project milestones, managing content pipelines, and supporting live game operations. This position is perfect for an exceptionally organized individual who thrives in a fast-paced, collaborative environment and is eager to make a significant impact on the player experience from behind the scenes.

📈 Career Progression

Typical Career Path

Entry Point From:

  • QA Tester / Quality Assurance Analyst
  • Community Moderator / Junior Community Manager
  • Production Assistant / Production Intern

Advancement To:

  • Associate Producer / Producer
  • Live Operations Manager
  • Project Manager

Lateral Moves:

  • Community Manager
  • Marketing Coordinator

Core Responsibilities

Primary Functions

  • Act as the primary point of contact and communication conduit between various teams, including development, QA, marketing, creative services, and external partners, to ensure alignment on project goals and timelines.
  • Develop, maintain, and meticulously track comprehensive project schedules, release calendars, and content roadmaps, proactively identifying and flagging potential risks or delays to production leadership.
  • Coordinate the end-to-end asset management pipeline, from initial request to final delivery, ensuring all creative assets (art, video, copy) are tracked, reviewed, approved, and delivered on schedule.
  • Facilitate and document key project meetings, including sprint planning, stand-ups, and post-mortems, ensuring action items are captured, assigned, and followed through to completion.
  • Support the Live Operations team by coordinating the deployment of patches, hotfixes, and in-game events, and by managing the schedule for store updates and promotional content.
  • Manage and maintain the game's build submission process across all relevant platforms (e.g., Steam, PlayStation, Xbox, Nintendo), ensuring all builds meet platform requirements and are submitted on time.
  • Serve as a liaison to the Quality Assurance team, helping to triage bugs, prioritize testing efforts based on development schedules, and communicate status updates back to the core team.
  • Oversee the localization process by coordinating with internal stakeholders and external translation agencies to ensure all in-game text and marketing materials are translated and implemented correctly.
  • Aggregate and synthesize feedback from multiple sources, including community channels, playtests, and internal reviews, into concise reports for the development and production teams.
  • Maintain and organize comprehensive project documentation within tools like Confluence or SharePoint, ensuring all teams have access to the most current information, specs, and roadmaps.
  • Coordinate the planning and execution of internal and external playtesting sessions, including participant recruitment, scheduling, and gathering of initial feedback.
  • Assist in managing the in-game store, including the setup of new items, promotional bundles, and pricing adjustments according to the live content calendar.
  • Track and report on key project milestones and team velocity, providing regular status updates to producers and other stakeholders to maintain visibility on project health.
  • Manage the flow of information for live incidents, ensuring that community, player support, and development teams are aligned on messaging and resolution progress.
  • Collaborate with the marketing team to coordinate the timing and content of announcements, blogs, and social media posts to align with development milestones and game updates.

Secondary Functions

  • Support the creation and distribution of internal newsletters and weekly status reports to keep the wider organization informed of project progress and key activities.
  • Assist in the onboarding of new team members by providing them with necessary documentation, access to tools, and an overview of project workflows.
  • Coordinate logistics for team events, off-sites, and participation in industry conferences, managing schedules and travel arrangements as needed.
  • Manage access permissions for various software and project management tools (e.g., Jira, Perforce, Confluence), ensuring team members have the appropriate level of access.
  • Conduct competitive research on similar games, analyzing their live service strategies, event structures, and community engagement tactics to provide insights to the team.

Required Skills & Competencies

Hard Skills (Technical)

  • Project Management Software: High proficiency with tools such as Jira, Confluence, Asana, or Trello for task tracking, documentation, and roadmap management.
  • Office & Collaboration Suites: Expertise in Microsoft Office Suite (especially Excel and PowerPoint) and Google Workspace for data organization, reporting, and presentations.
  • Game Development Lifecycle: Strong understanding of the various phases of game development, from pre-production to live operations.
  • Platform Submission Tools: Familiarity with first-party submission portals and requirements for platforms like Steamworks, Xbox GDK, and PlayStation Partners.
  • Content Management Systems (CMS): Experience using CMS platforms to update website content, patch notes, or in-game news.
  • Version Control Software: Basic understanding of version control concepts and software like Perforce or Git.

Soft Skills

  • Exceptional Communication: Superior written and verbal communication skills, with the ability to articulate complex information clearly and concisely to diverse audiences.
  • Meticulous Attention to Detail: An unwavering eye for detail, ensuring accuracy in schedules, reports, and asset tracking.
  • Proactive Problem-Solving: The ability to anticipate potential issues, identify bottlenecks, and propose effective solutions before they become critical problems.
  • Cross-Functional Collaboration: A natural ability to build strong relationships and work effectively with individuals across different disciplines and departments.
  • Adaptability & Composure: The capacity to thrive in a fast-paced, fluid environment, managing multiple priorities and maintaining composure under pressure.
  • Time Management & Organization: World-class organizational skills with a proven ability to manage multiple projects simultaneously and meet tight deadlines.

Education & Experience

Educational Background

Minimum Education:

  • Bachelor’s degree or equivalent professional experience in a relevant field.

Preferred Education:

  • Bachelor’s degree in a related field. Certifications in Project Management (e.g., CAPM) are a plus.

Relevant Fields of Study:

  • Communications
  • Business Administration
  • Project Management
  • Game Design or Production

Experience Requirements

Typical Experience Range:

  • 2-4 years of experience in a coordination, project management, or production role.

Preferred:

  • Prior experience within the video game or entertainment industry is highly preferred.
  • Demonstrable experience working on a live service game, managing content calendars, and supporting a live environment.
  • A genuine passion for and deep knowledge of video games and the gaming community.
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